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Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Resolved! How to mark local pickup as shipped.
In my seller hub it shows that I need to ship 1 item. The buyer made a local pickup so how do I mark it as delivered?
eBay Gift Card Checkout Issue
I regularly purchase eBay gift cards and have used them during checkout without any issues, until two days ago. I purchased a new $100 eBay gift card on Saturday and have been attempting to use it since Sunday, but have been repeatedly experiencing t...
Manage Payment Enrollment Page Will Not Load.....
I caved in and was going to enroll in managed payments after receiving many emails from Ebay asking/telling me to do so.Guess what? When I went to the link provided in the email, page will not completely load, I just get the endless blue spinning whe...
Yet another under-charge on shipping
Item #183779020301 Box is 12x12x10, 4 lbs. Original listing had EXACT SAME dimensions, with a $3 handling fee. Buyer should have been charged 12.73. Why does this continue to happen? It's not much, but about 20% of my sales have this discrepancy. Bef...
Sell to USA only? Received INTL. Offer?
I have my setting set to sell USA only. I received an offer so did a counteroffer. Then realized the potential customer not in the USA but international. So when I called support they said they would report it to technical. They took the offer off bu...
VIEWS NOT SHOWING
1) Zero views on items again today. Started a couple days ago on & off...there are people watching but ZERO views this morning on my entire store. Anybody else noticing this issue and is there an ETA. 2) also every time I get the login screen, it say...
Accepting Offers Not Working
Every now and then I go through my listings and click on the "Send Offers" button for items that I am willing to take less on. I've had good luck with sales this way, but a couple of times now, people that received the offers have told me the compute...
Can’t turn on immediately payment
The email address you entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll need to set one up with this email address so that buyers can pay you. When i I try to enable immediately payment I get this error I have a Pay...
images in auto ads not showing up
I like to peruse the auto ads on ebay on my desktop; but for the last 3-4 weeks the images that are usually (hosted by auctiva?) there when you scroll down are not loading, it's just a big black screen, all the way to the bottom of the ad. I've tried...
Buy and confirm button don't work
when I press the Buy & confirm button Its's grayed out.I searched the problem, and tried suggested solution like:1- changing saved check out payment methods from financial information from setting.2- changing my user ID name from Personal information...
Something odd happening with SEARCH
Searching active listings is still okay. But when I search sold listings the results don't match the keywords I put in.
Watch List Page A Mess
My Watch List page is all messed up.. Some items are all the way to the right of the page... some to the left... and when you click on something it goes somewhere else.. Has been happening for a few days off & on but now it's stuck on this and won't ...
eBay app switched language
This happened on the app only; browser was fine. That was about 5 days ago. Reverted to English (from French) on the app when I changed password but my notifications remained in French. Reinstalling the app made no difference but another change of pa...
