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Current and resolved technical issues - updated as of 04/23/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Can send negative feedback for a buyer who refuses to pay

Lovely ebay community, this is a bad bug! I am not allowed to leave negative feedback for this buyer. Furthermore the following feedback cannot be positive! I don't understand why this kind of buyers are still allowed to be on ebay!

BUTTONS FOR SELL AND MY EBAY ARE NOT WORKING ON FRONTPAGE

I am unable to use the sell button or my ebay on front page when using my laptop. I have to go through a maze to list an item or go to ebay. This makes it extremely difficult to ship an item or list! Other buttons are working. This has been going on ...

Free shipping

When I have selected a shipping option and it shows up till the auction sales or is selling then shows free shipping. This has happened to me multiple times.

Items Listed/Not Viewed/Not Showing Up on Search

Just an example... listed 2 similar lots via auction... one accrued 14 watchers in the first 2 days.... the other took that long to accrue 1 watcher and I think he found the listing by using the see seller's other items option... so one was on a dead...

Resolved! How about some free listings for our trouble....... seems like a nice thing to do!

The reason we built this eBay business was because of the platform

It is very disappointing that a change of an algorithm on the site is accompanied by many problems.No views. Products are not displayed at all on eBay. Very disappointing.

Multiple sale is not calculated in the month total

Seems one of my multiple item sales is not calculated on the month total but the overall sale costs for that one are... Another of the technical problems of the past weeks?

TECH ISSUES FOR MANY DAYS

DONT WORRY EVERYONE , EBAY SAYS THEY ARE SORRY !!!! LOL BUT I BET FREE RETURNS IS WORKING LIKE A CHARM. TOTAL **bleep**

eBay Tech~Please Help!! Manage My Store~Promotion Box Mgmt~link is Missing

The Store 'Promotion Box Mgmt' Link has been missing from the Manage My Store/Store Design options since Friday June 22nd. It should be included under Manage My Store~Store Design~with the options; Store CategoriesDisplay SettingsCustom Pages(PROMOTI...

"System Error" problem rears its head again in bulk lister

I experienced this glitch back in 2017. It eventually cleared up. But it is back. I am unable to bulk list items in my Unsold folder using Sell Similar. I get the following window popping up. I have reduced the number of items that I selected for the...

Screen Shot 2018-07-03 at 12.15.50 PM.png

No Viewing Numbers on my Items

I am not getting any viewing numbers on my items. I see the bids, of course, and the watch numbers but NO VIEWING NUMBERS. This is a huge issue for me - I count on seeing those viewing numbers in order to revise my listing if the number is low or 0. ...

Shipping DIscount coupon error

Is anyone getting this error (i have cleared cached, refreshed browser, changed browser) Http/1.1 Service Unavailable

Is it just me or does ebay seem dedicated to going out of business via stupidity?

I have been having to call in daily for the past several weeks because of an automated "security code" tag that is on my account. This has been going on off and on for several months, but in the last week has become a daily exercise to call in and cl...

Just had a 1-2 pound Item priority USPS mail quoting customer 33.00 ?????

Just received an email from a customer questioning why I am trying to charge over 30 dollars for shipping for an Item I'm selling. I checked said item and realized this was incorrect. I have it setup as 1 to 2 pounds priority USPS calculated shipping...

Can't list items using Firefox

Recently, I found that I can't use Firefox to list new item using self listing form. After I checked with Java, they advised that Java is not support for Firefox 52 or later. I am using Firefox 54.0.1. Same situation for Chrome already, what should I...