eBay Help
slootengg
Adventurer
Community Member since ‎11-25-2019
‎12-21-2021

User Statistics

  • 12 Posts
  • 0 Solutions
  • 0 Helpful Votes Given
  • 2 Helpful Votes Received

User Activity

eBay final value fees on chargebacks

08-01-2021
I sold a Kodak 800 carrousel projector slide. I shipped same day. Was delivered within two days. Immediately buyer filed a claim directly with their financial institution saying item didn’t match and was broken. Never contacted me directly. To make t...

Management payment system disputes after 4 months of purchase

07-13-2021
   Hi,I could not find if seller’s have any protection using eBay’s management payment system. Hopefully someone can provide their experience with similar situation I just had. I sold an item for $34.45 back on February 12th. The buyer received the i...

Return items after 60 days

04-18-2021
Hi, I have a buyer who contacted me regarding an item she bought. She contacted me after 61 days from the day her package was delivered to her mail address saying that the item was small and it broke. I couldn’t find anything about returns after 60 d...

Dispute

11-09-2020
I had a seller who bought a blouse. I was ready to mail the package, when I got an email later on that the buyer filed a dispute because it didn’t recognize the purchase. As soon as I saw the dispute, I refunded the funds. I thought it will automatic...

Escalate a return item

03-28-2020
  I tried to contact eBay regarding an appeal for a return item from a buyer. I was not able to speak to a representative. I was trying to appeal the decision. Everything is online and most of the online replies seems to be automatic response. No luc...
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