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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Should Ebay refund/reissue a coupon that did not work correctly on an ENTIRE order?

Here's my case:-I had a 20% off coupon code for an order that had to be $50+.-I put two items into my cart, a $45 pair of boots and a $49 pair of shoes.-After checkout, the $45 boots got this error: "This order was not successful. Order cost has not ...

sold listings/completed listings not showing properly in advanced search

I encountered this issue in March 17 - SOLDS and COMPLETED listings don't seem to show up completely in advanced search. This is happening again and it seems stuff has not shown as SOLD since May 4th. Also, the number of SOLD items actually listed on...

Error creating label: Label could not be generated. Internal error.

Buying and printing Fedex label, ebay says it a glitch on there end. called twice

Listings showing wrong same day shipping time

I recently changed my settings to allow same day shipping with a cut off of 12 noon EST. It's currently 3:20pm EST and my listings say if I order in the next 1 hour and 20 minutes the orders will ship out today. Yes, I double checked my settings, it ...

eBay listing shows different (much higher) shipping charges than what I listed

A few potential buyers messaged me that my shipping charges were so outrageous they wouldn't think of purchasing from me. The shipping charges I listed were based on eBay's calculator and were reasonable. When I checked my listings the charges were c...

Firefox not displaying description in listings

Is anyone else having problems with descriptions not showing up when buyers are viewing listings in Firefox?? The other browsers seem to be showing the listing description information correctly, but not in firefox. I've contacted Ebay about this, but...

Is anybody else selling clothes having problems adding variations to there listing

Is any body else selling clothes having problems adding variations to there listing as not been able to add anything for 10 days not and just being told its been looked at and i think its getting a bit rediculous now .

Keep getting ebay.com instead of .uk

I've suddenly started to suddenly land on ebay.com pages when within ebay- for example I just clicked from an item to my seller page and found everything priced in $$! What's going on? I can change page and try again and it's back to ££ -but disconce...

Seller/Offer history not showing on mobile (11/11/19)

Went to respond to an offer on mobile and notice there was no offer history for the item. There should have been one from the previous day from the same buyer. Had to go to the computer to respond.

Sending an Invoice and Shipping Rates not updating

When a buyer requests an invoice, and a preferred shipping method I update the primary (first) shipping option to the buyer's request. In today's case that meant changing SmartPost to Priority. The shipping cost DID NOT RECALCULATE!!!! If I had not b...

Foreign Languages and Excessive Sign In Required When Already Signed In

During the last few days, whenever I pay for an item, after payment, it shows Was shucht du, German for what are you searching for? There have been reports on the seller Board about foreign languages showing up so possibly others are seeing more than...

Size filter missing in womens clothing

Why is the size filter missing in various categories in womens clothing it is so frustrating. I don't want to see all sizes just my size.

Cannot change default sort order for sold items search results list.

On a normal search results list, I can "customize" the sort order to permanently change it from "ended recently", to "price + shipping: lowest first." On a sold items list, my default sort order is "ended recently." I can manually select "price + shi...

Ready to pull my hair out!

Made an offer for item, seller accepted, at checkout after logging onto PayPal I get this... CANNOT get/web apps/helios/fronLipp. What is going on? Thought I was doing something wrong, so bought another item from another seller, had no problems at al...

Sold items lost ...... they show up as unsold !!!

Dear Sirs, I have a problem. I have 5 sales (auction) on ebay.ca and ebay.com that even though they had a successful bidder they appear as unsold. For example item 274083231452 (ebay.ca sale) and 274083401327 (ebay.com sale) Looking forward for your ...