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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! eBay rigged a refund after I declined. They said I approved it, which is false.

The buyer said the Cape was defective because it doesn't have arm holes. I replied that capes DON'T have armholes. (Nor were they mentioned in the listing,) and declined the return - the reason was completely invalid. And if they were thinking of ret...

Another Glitch? Yes or No?

Is this another wonderful glitch? On my seller hub it is telling me I have 2 items ending today. When I click on it, it says 0. I noticed this yesterday also. Anyone else seeing this on theirs? False information on Glicthbay's part does not help sell...

I can't delete an item from my listing and it will sell and i won't have it help me

i can't delete an item from my listing, my mother wants it for xmas, so i wanted to take it out, it will not let me, so unless i remove the listing, which is the only thing selling right now, or i sell another item i don't have and get marked down ag...

Ebay Partner network

Hi, I have been approved for the Ebay Partner network but I just get an error page when I try to log in.

Error creating label: Label could not be generated. Internal error.

Resolved! Should Ebay refund/reissue a coupon that did not work correctly on an ENTIRE order?

Here's my case:-I had a 20% off coupon code for an order that had to be $50+.-I put two items into my cart, a $45 pair of boots and a $49 pair of shoes.-After checkout, the $45 boots got this error: "This order was not successful. Order cost has not ...

sold listings/completed listings not showing properly in advanced search

I encountered this issue in March 17 - SOLDS and COMPLETED listings don't seem to show up completely in advanced search. This is happening again and it seems stuff has not shown as SOLD since May 4th. Also, the number of SOLD items actually listed on...

Error creating label: Label could not be generated. Internal error.

Buying and printing Fedex label, ebay says it a glitch on there end. called twice

Listings showing wrong same day shipping time

I recently changed my settings to allow same day shipping with a cut off of 12 noon EST. It's currently 3:20pm EST and my listings say if I order in the next 1 hour and 20 minutes the orders will ship out today. Yes, I double checked my settings, it ...

eBay listing shows different (much higher) shipping charges than what I listed

A few potential buyers messaged me that my shipping charges were so outrageous they wouldn't think of purchasing from me. The shipping charges I listed were based on eBay's calculator and were reasonable. When I checked my listings the charges were c...

Firefox not displaying description in listings

Is anyone else having problems with descriptions not showing up when buyers are viewing listings in Firefox?? The other browsers seem to be showing the listing description information correctly, but not in firefox. I've contacted Ebay about this, but...

Is anybody else selling clothes having problems adding variations to there listing

Is any body else selling clothes having problems adding variations to there listing as not been able to add anything for 10 days not and just being told its been looked at and i think its getting a bit rediculous now .

Keep getting ebay.com instead of .uk

I've suddenly started to suddenly land on ebay.com pages when within ebay- for example I just clicked from an item to my seller page and found everything priced in $$! What's going on? I can change page and try again and it's back to ££ -but disconce...

Seller/Offer history not showing on mobile (11/11/19)

Went to respond to an offer on mobile and notice there was no offer history for the item. There should have been one from the previous day from the same buyer. Had to go to the computer to respond.

Sending an Invoice and Shipping Rates not updating

When a buyer requests an invoice, and a preferred shipping method I update the primary (first) shipping option to the buyer's request. In today's case that meant changing SmartPost to Priority. The shipping cost DID NOT RECALCULATE!!!! If I had not b...