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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay Feedback responds We ran into a problem. Please refresh the page and try again.

When I try to leave feedack on the Leave Feedback page after 8 items are shown it downloads the message "We ran into a problem. Please refresh the page and try again." - many, many times for the next 100 plus items. It has been doing this for several...

No visuals)

Tried shopping today. NO visuals available. Do I stop shopping on ebay?

Can't print item cost and shipping paid on packing slip

Seller Hub is behind in money totals by a couple of days

Seller Hub is behind in money totals by a couple of days, and the numbers generated reflect 5 days for the 7 day total that is evaluated--That makes sales comparison percentage, and all other totals off, because the original 5 day number is off 2 day...

"Mobile-friendly checker" Issue

For weeks now. in each listing new or relist, when I check the "mobile-friendly checker" I get no descriptions and usually only the title in very small print. The past 2 weeks within certain categories there is no wording in the "phone"...And suppose...

Listing unisex shoes

It seems the category for unisex shoes is missing, and the ones I have listed with variations all say "men's shoe size is missing". It won't let me relist or revise these.

My auctions are not relisting the automatic 8 times

My auctions are not relisting the automatic 8 times, forcing me to use up my free insertions in my store for the month relisting them over and over. I had to call 5 different people on the ebay help line before anyone could tell me if it was still po...

My Sellers Hub has not updated since Sunday

My Sellers Hub has not updated since Sunday. My sales numbers for the week are extremely low even for the depressed sales I have experienced since October 15, 2019.

Seller Hub daily sales incorrectly listed as $0

Hi, one of the things I have noticed over the past several days in Seller Hub is that my sales for the day are listed as $0...I have typically had at least one sale every day. The last sales that are showing in the graph are from the 22nd. I would al...

Seller Hub numbers are still inaccurate

Hi, eBay for Business advised for me to come here and report that my hub numbers are still inaccurate. They show zero each day even though I have sales. This has been off for a while for me, and not just the several days that you report from others. ...

Photos randomly disappearing from listings

New issue as of today 10/23... relisting or editing listings and random photos are missing from listings. Red triangle where photo has been corrupted or disappeared. All happening on listings with random IS missing. I am fixing things like length, st...

Seller hub update is still 5 days out

seller hub update is still 5 days out last report of sales the 19th

Problem with late shipping rate

Hello eBay team . i have a problem with my late shipping rate. it increases drastically. I had change my handing time to 2 days handing time since a month ago and sending all items after the buyer paid the next day ( this was a strategy to decrease m...

Still missing seller hub information

Still missing seller hub information(sales) from Oct. 23-current.

Missing and inaccurate data in seller hub

I am still experiencing missing and inaccurate data in my seller hub for sales since Oct 15th. Some days are showing no sales when I know I've sold and shipped things.