Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Ebay Can not Generate Scan form

I was able to print out several USPS shipping labels this morning. When I clicked scan form/generate scan form, Ebay was unable to generate the scan form. I clicked on the "Generate" scan form button numerous times, but no scan form was created.

User avatar by Adventurer
  • 1339 Views
  • 4 replies
  • 3 helpful

Creating a Listing

I tried to create a listing the same way i've done a hundred times except now I get a "It looks like there is a problem with this listing. Shipping cost- Shipping cost cannot be calculated when the item is located outside the U.S. Use flat rate shipp...

Resolved! eBay not relisting GTC and dropping items from search

So, today eBay has not relisted my items as they are expiring; they are just staying on the listing page with no time left next to them. And if I look for those items in search, they are nowhere to be found. As if sales aren't weak enough. Happy holi...

User avatar by Guide
  • 466 Views
  • 8 replies
  • 0 helpful

Ebay Label System Cannot Print Scan Form - New Error Message

I am using the New Ebay Label System. I already reported a problem with generating scan form few days ago. Now Ebay has a new problem with printing the scan form. I already generated several USPS labels, but I was unable to print the Scan form. I was...

Items cannot be shipped to certain states?

A potential buyer contacted our brick and mortar store saying that they tried to purchase books from us on eBay. This buyer is located in the same state we are (Illinois) and these are perfectly normal books- nothing unusual or that should be flagged...

Videos in the Listing What happened ?????/

Hello friends, I'm a seller that is in the hobby biz. R/C planes cars etc.. I have been embedding videos for ever, It's a ton of work but my clients are in love with the extra info.. In a picture is worth a thousand words a Video is WAR and Peace. I ...

User avatar by Adventurer
  • 215 Views
  • 1 replies
  • 0 helpful

Error Creating Label: We could not complete the payment with PayPal

Shipping issue this evening. All of a sudden out of the blue its giving me this. Now I could spend hours trying to figure this out or you guys could fix this on your end, It would be appreciated. There is nothing wrong with my Paypal setup that I hav...

shipping error.png

Tech Issue... Buyer can't pay?

Reporting a Tech Issue... A buyer sends this note: "I won this auction but there isn't any payment button or link." The item doesn't show up on my sold list but the item page shows that the buyer did buy it.

User avatar by Rockstar
  • 151 Views
  • 1 replies
  • 0 helpful
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