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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Regular system updates and glitches

I've noticed that whenever there is a system update, lots of glitches start happening. I've been effected by them and the problem is that these glitches usually affect my bottom line. I can go from regular consistant sales to practically no sales dur...

Seller Hub Not Working

How long will this go on? It has been almost a week since the Seller Hub has registered the correct sales number for the day. Sometimes several days have the wrong numbers. Other pages are not working correctly, including the sales pages.

Bulk Labels Not Providing a Receipt

Bulk labels allowed the correct printing of the two combined orders, but did not allow printing of the transaction for my records. The "Print this list" button and another print button I don't recall the name of were non-functional. I had to copy and...

Resolved! Anyone else getting this message? Service Unavailable - Zero size object

I am trying to check my listings on seller hub but keep getting the message "Service Unavailable - zero size object". Anyone else have that issue or is it just me?

(LONG) set of observations on the glitch, anyone else's appreciated

To me the worst thing about the Ebay specs glitch is the claim that it is fixed. How can Ebay or anyone say that, when it is so obviously not true?I have been carefully monitoring several factors and running what you might call experiments the past f...

revising with populating crashes the app

whenever i try to revise and put in a correct brand for a clothing item , instead of scrolling through the hundreds of brands i prefer to try populate.....this crashes the app every timei don’t even finish typing, after two letters typed in it crashe...

app crashing when listing

Whenever I try to clone an existing listing to list another one, every time I attempt to enter a value for Brand, the app crashes. 100% of the time now. Ebay Support, please fix this bug. Right nowI have to go into the classic site to finish my listi...

Sales Data Blank for October 12-14

I had several orders between October 12th and Octber 14th which are showing up in my orders list but are not being included in my Sales list. Something is wrong with the Sales Data under performance tracking.

Resolved! free shipping glitch WHY CAN'T EBAY FIX THIS?!?!?!?!?!?

I have been dealing with this for at least a year or more. Whenever I list something on eBay and offer free shipping and post the listing, on my next listing the free shipping box will be checked!!! If I list a different item in a different category ...

Resolved! Sellers - Sold items not showing in 'Awaiting Dispatch'?

Hello there, I wanted to know if anyone else is having this issue.I've seen about the recent issues with people not being able to purchase things on eBay and they are working to fix the issue, but is this also spreading to some sellers?I have had mes...

Watch List adding notes to items delayed about 24 hours

When I add a note to an item in my watch list and click Save, the note is there. If I refresh or reload the page, the note disappears. The note finally reappears about 24 hours later. This happens with both Chrome and IE11. Using Chrome ver. 77 or IE...

Listing Page Formatting Problem

Hopefully, someone at Ebay will get this, because I'm not calling in for it.... There is a formatting issue when a seller lists a new item. Under Category, the line of type that says: Suggested categories Recently used categoriesSearch categories Bro...

ITEM SPECIFICS: still not able to relist

It's been several days. Has anyone requested a credit? If so what was the response?

Internal Application Error? Anyone receive this message when updating ads

Sometimes I reveive the message Internal application error . Pleas try again later when updating ads. This is frustrating since I go through the whole procedure to update the ad and sometimes update pictures and the message comes up when I try to ent...