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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay pages not loading with Safari 13.0.4

Anyone else finding frozen links, half pages loading, then stalled pages, constantly needing to force reload to get searches or links to work? this is beyond frustrating; happened right after Mac did update w/newest version of Safari. eBay claims to ...

Ebay forum is down

Looks like forums.developer.ebay.com is down. Can anyone please have a look into it?

error code 5.7.133 in Exchange Online

Why comments sent to: DL-eBay-SH-ListingsNG-Feedback@ebay.com from eBay.co.uk are rejected?

Access Denied?

When i c.lick on "Buy It Now" or "Go To Checkout", i get a page saying Access Denied You don't have permission to access "http://pay.ebay.com/rxo?" on this server. Reference #18.710fd717.1558368855.343ddcb The reference number changes. I have been on...

ebay image search

i image searched a pictur of my gift card by accident and the threw it out instaed of adding it. is there any way to veiw the photo so that i could look at my code?

Fire tablet and Ebay

Why can't I download the Ebay app on my Fire tablet?

Free Shipping Automatically Being Changed to Calculated

Several of my items offer free shipping, yet when I look at the listings it says "calculate shipping." I've tried going in and editing each listing, but when I do, free shipping is already checked off. Please fix this as it's been going on throughout...

New eBay feature - you can't sell no matter what.

Figured it was time to expand my sales with different items under a different ID. Set up the ID (not new but been inactive for several years) with a separate PayPal account, got PayPal linked and verified, created some drafts and was ready to start l...

Resolved! Unable to pay for auction won.

This morning ( Sat 3.30.19 ) I have been trying to pay for an auction I won.Every time I click on the "Pay Now" button on the item page.... It takes me to this URL…https://pay.ebay.com/rxo?action=create&rypsvc=true&pagename=ryp&TransactionId=0&refere...

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Offers not working?

I have been contacted by 2 potential buyers saying they cannot accept the offers I sent them. My replies to their emails does not have an offer button and listing will not allow me to add Best Offer because I have offers out for listing. I expect slo...

Classic View won't change to it.

When I click on Change to Classic View nothing happens. I am using Google Chrome Version 71.0.3578.98 (Official Build) (32-bit). Any ideas?

Buyer Limited to Three Purchases From Fixed Price Listings?

We have had a couple of repeat buyers messaging us lately that eBay wouldn't let them buy from the same listing again. Since they have already bought before, and we have their PayPal address, we just send them a PayPal invoice for what they want. It'...

Resolved! Safari doesn't work?

Hello All, Just wondering if anyone has any tips to get Safari to work better. A lot of days it just doesn't. The page freezes.I sell ball cards and VERY often once you type in the card you want to sell and the page that asks "is it one like this?" a...

Can't print FedEx labels

I am so fed up with eBay I don't even know where to start!!! For the past 4 months, yes, you see it right, 4 months, I have not been able to print FedEx labels on eBay ever since they did their upgrade. Since that time, I have put in about 50 complai...

A Possible Scam ...?

Today I got this email ....eBay is claiming *they* changed my password for me.And to finalize it, they want me to login with my original password.Then, once loggedin, change *it* and my secret questions. This is a bad trick by naughty people to gain ...