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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How do i STOP those stupid ebay live videos from playing while i surf ebay?

Like the title saysHow do i STOIP those stupid ebay live seller videos from playing while i surf ebay, i am really getting angry at this crap. Ebay needs to put in an OPT OUT button for all the crap.

listings quality report

Is anyone else having a issue with the listings quality report ? mine has not updated since 7/3/25 and today is 7/25/25. sometimes it will be a week with out update but never this long .

Sell Similar error

"Hi, I've come across a bug in ebay whereby clicking 'Have one to sell? - Sell now' doesn't create a draft, instead it add this item into my cart and takes me to the cart. See video attached"

Resolved! Problem with tracking numbers on newly purchases USPS labels

There are multiple report of seller purchased USPS labels with a re-used tracking number that is recently delivered or in transit already. https://community.ebay.com/t5/Ask-a-Mentor/USPS-shipping-labels-bought-for-shipping-are-already-used/m-p/351397...

Shipping to UK within Global Shipping Program

There still appears to be a problem with being able to get items shipped to the UK by sellers using Ebay's International Shipping option. Its not listed in allowed destinations and it's not listed in 'not allowed' destinations. It's just nowhere. I c...

Automatic price reduction

When I start a new listing the Auto Price Reduction option appears with an "Info bubble" explaining what it is. if I click on the button or anywhere in the description it just disappears. Has anyone else had that happen?

Resolved! UNKNOWN no longer an option for Country/Region of Manufacture

I don't know if this is a glitch, or we are just being forced to "guess", but I am no longer able to choose UNKNOWN as an option for Country/Region of Manufacture. I deal mostly in vintage items, and with some, I have absolutely no idea where it was ...

Images Won't Load. Icons Won't Load. EBAY HAS TURNED INTO ABSOLUTE TRASH

I'm so glad I closed my store on this garbage website. The execs and the dodgy company who bought eBay has totally and intentionally ruined it. Every time I begrudgingly come back to use the site, which is rare, I can't find what I'm searching for, t...

Can't edit an Other FAQ

Neither Edit nor Remove work on Chrome desktop (I assume FAQ's should be able to be edited even with Outstanding Best Offers?) https://www.ebay.com/cnt/ManageSellerFAQ

Am I the only one ending up with plain text after confirming shipping an order?

Since a few days whenever I mark an order as shipped, instead of reloading the order page with it updated to "Shipped" I just get plain text that says something along the lines of "Status successfully changed to shipped" and I then need to go back an...

Messaging center

Why I can not respond to my customers questions??

Resolved! listing tool not working

"Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later."

Trouble Editing A Coupon Discount

I have been trying to edit a coupon discount to add more items all morning. Each time I select Edit from the options under the three dots, I get the error page "It's not you. It's us." I have tried both Chrome and Firefox with the same results. Anyon...

My customers can't purchase my items from the mobile app

I was notified by a customer that they were unable to make a purchase through the mobile app and were receiving this message, "You can't purchase this item from our app. Add to your watchlist". I advised them to purchase on a different device and the...