Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can’t sign in my eBay account

how can I sign into my eBay account with my thumb print

Nothing but tech issue today. The system is only as good as it's weakest programmer.

I edited 9+ business shipping policies today and 7 are still in process. This has been for hours. Customer support was no help, but said it's being escalated. Called customer support about a notice I'm seeing about an outstanding item not received ca...

I download ebay App on my phone, but did not get $10

I download ebay App on my phone, but did not get $10 copound code.

Unable to upload tracking number for multiple purchase order.

Yet again I am unable to upload a tracking number for a multiple purchase order.I get the message: Tracking number already used.Now I will get a ding for not uploading a tracking number like I did last week.Hope they can get this fixed cause I do not...

Can't buy an item. Blank box pops up, no other info.

Hi, I've been trying to buy an item for the last two days. I've tried different browsers, cleared cache, logged out and back in, two individual items and different devices. Still just a blank pop up. Any ideas? Thanks.

Photos will not download

When I select the five photos allowed I find no way to download them or attach them to my feedback subject.

I ended 27 listings tonight at 2am cst and they did not make it over to my ended /unsold lists

I need this corrected, i ended 27 listings and they never showed up on my ended items / unsold items lists so I could edit and relist. Also of concern is that my active listings total number did not decrease by 27 either, it remained the same. There ...

eBay, stop that stupid app popup!

Had to click that garbage away a thousand times. I will NOT use the app on my phone! I don't give a flying crap about 5 bucks. The more you push me, the more I'm inclined to buy elsewhere!

Suspended Account

This is ridiculously stupid that there is no actual customer service. I hardly ever use eBay. Reason being of stupid **bleep** like this. Now my account is suspended ( to reason given) when I barely use it. The last time that I used it was to purchas...

Purchase window and Watch list, and everything on personal ebay page not showing

Although able to leave two feedbacks for sellers today, the page very soon showed no details at all of watch list or purchase history, or any other information. This is a first for me, having been with ebay for more than ten years.

Graph on Seller Views Page not working

The graph showing seller views by date for the past 30 days is not working. I tried the drop down to change to the last 7 days and it's still not showing the graph.

Cannot Get to Seller Dashboard

I have no ability to navigate to seller dashboard. It takes me to active listings with no way to get anywhere else on the site. Anyone else dealing with this or know how to resolve it?

Automated positive feedback not working the way it was described.

They said the system would generate positive fb if everything went ok and the buyer hasn't left fb, and its 7 days after delivery. I have multiple items that were delivered on time, no issues, no buyer fb left, 9 days or more after their delivery dat...

Having a Problem with entering HS Tariff Codes in my eBay postage labels

I'm having difficulty using eBay's mail system to send packages from Canada to the USA... I CANNOT get the HS Tariff Code to work for postage labels and if I don't enter the code I can't access a label.. Canada Post is still on strike and I am no lon...

Glitches everywhere, sales terrible

Glitches are all over the place past few days,, my notifications wont go away, stays at 50 something. Try and type in LEVI 505,, go ahead,, it will jumble up every time to something else. Messages saying not sent. Thats just off the top of my head. A...