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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

USPS Discounted Shipping Prices Not Showing Up For Customer

I had an offer come through and they were concerned about the shipping. When I looked, it did seem high so I tried it on PirateShip and USPS's site. They both came within a few cents of each other and over 40% lower than what the customer can see on ...

Discount Coupon Won't Print

I created a private discount coupon in Seller Hub> Marketing>coupons. I want to print this out and include in packages. When I go to print it, I get a pop up with the little circle that just keeps spinning until this message comes up: Unable to load ...

When I click on photos when shopping, nothing happens!

I made sure my browser was up to date, but when I look at a listing and click on photos, they don't open. Is anyone else having this problem? How are people supposed to shop if photos don't respond?Thank you

Bulk end listings is still a mess across browsers

Bulk end items has been a mess for a month now. I get daily blank screens and errors on both Safari and Chrome. I can almost always get it to work eventually so I don't really need help. Just more of a vent and message for others that its still happe...

Register

Anything I try to do on eBay , eBay is asking me to register.. already registered.. But won’t let me get any further ,

Ebay live has No U.I. in android app

As seen in the picture. Ebay live while using the android app has nothing on screen but using a browser my screen has the ability to bid, chat and other u.i. stuff. I tried uninstalling the android app and reinstalling but that did not work . This ha...

Listing page freezing up loading images on Desktop

when loading pictures the "Got it" button not working, page is frozen, only work around is close page, reopen another tab, go to sell, drafts, resume and pictures are loaded, I am using current using windows 11 desktop, tried firefox and explorer bro...

Coupons completely jacked up

Just created a storewide coupon and here are the problems: Code not showing on store landing page, but discount amount is showing under thumbnails.Code shows on Sale page, but discount is not displayed under thumbnails.No code or discount is showing ...

Certified Open Box label disappears

Certified Open Box tag disappears

unsolicited offers of underage new girl photographs

I am receiving "offers" on items that I have not indicated any interest in. These items are photographs of nude girls, some of which look too young to be legally offered for sale.

Resolved! Feedback glitch

Before I left for two weeks vacation I had 3008 positive feedbacks. After reopening my store my feedback score increased to 3019, but none of the new feedbacks show up. The feedback on the top is still the same as I had before taking the vacation.

Bank details

I have just started to list things to sell on Ebay and I sold an item but whenever I go to put in my bank details it is not allowing me there for I can't access my funds Please help

randomly getting porn in my suggestions

I buy antique perfume bottles and sarapes and verdigris trinkets for my house, and that's all. Yesterday my feed was fine. So why do my suggestions suddenly look like this?

Combined Packing Slip printing not working - Loads blank page

I noticed starting yesterday morning, when I combine multiple orders from the same buyer and want to print a packing slip; it just pops open another page but when the page loads it's blank. I've tested in both Chrome and Safari (latest versions) and ...