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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My purchase/search/other account history has been deleted. I suspect my account has been hacked.

My account purchase/search histories have been deleted. I suspect my account has been hacked. I did recently click on an AOL email link in what I think was a 'phishing' scam. I tried going to my tablet settings/system maintainence/security check, etc...

Your payouts are currently on hold because your eBay account is restricted.

Your payouts are currently on hold because your eBay account is restricted. You'll start getting paid again when your account is reinstated.funds released as 60 days have passed from the date of restriction,already pass 60 days but why still NO payou...

Site Problems on the Rise Since May 4th.

Whatever ebay did to update the site on May 4th has not only had more issues than ever to the website but sales have dropped drastically. Example, today I am looking at being 75% down after yesterday's mess. Lowest numbers in many years and I've been...

Minimum bids are messed up.

Items under a dollar are not working right. It's trying force buyers to pay at LEAST more than .25 more than previous bidder. For items that are small but sell many of, this is not going to work long term. If one if forces to bid .25 c more than an i...

Pictures Not Loading...

All of the sudden a few minutes ago pictures stopped uploading to drafts and only half of the pictures are loading when looking up items on ebay

Return problems

In the updated return pages the system sometimes skips the step where I can select the return quantity and automatically assigns a quantity of 1 on the final page. Additionally, for some orders, I’m unable to create a return request at all. I receive...

My listing photos have vanished

My photos have disappeared from my listings on my desktop and phone app.

pics not loading....

What's up eBay? Post at least that you are AWARE and working the issue... or I will have to give you ONE star for communication....

Photos not loading also.

Makes trying to post very frustrating.

Photos not showing whats wrong?

Trying to list but cant see my photos why?

Pictures not loading

Pictures not loading when listing. Also thee pictures aren’t showing up on many current listings.

Resolved! Fix the uploading photos issue!

Since 10am I have been trying to list and CANNOT. Photos show up blank. Happened all day. Also couldn't see certain photos in other peoples listings. As of 8:30pm EST it tells me "wait for photos to upload" (even though it shows them and has had plen...

international buyers (Non US) unable to checkout and pay where seller is using GSP

Non US international buyers on eBay.co.uk are currently unable to checkout and pay for purchases where the seller is using the Global Shipping Programme. This seems to be a new problem that has come about with the arrival of simply shipping, no doubt...

Searching sellers 11000 items but can only see page 1, page 2 is zero results.

Just as the title says, no matter who the seller is or what the auctions are for, I can only see page 1. I always search 200 items a page, 1000 items is 5 pages, yet I can only see page 1 or the first 200 auctions regardless if it's "ending soonest" ...

Hidden Tags & Trademarks

Can the use of hidden tags in a listing be considered a trademark infringement? For instance. A listing useing my trademark to draw attention to their own product even though their product is different to what my product is? For instance: Let's say I...