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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Taiwan Chunghwa Post Tracking numbers not updating anymore since April 25

Since April 25 all Tracking Numbers from Taiwan Chunghwa Post stopped updating on ebay,seems no data flow. Its now 16 days!Hope someone is aware of this issue and that someone is finally working on it.

Send offers page defaulting to "allow counteroffers"

Send offers page is defaulting to "allow counteroffers"It's automatically turned on so every time I send an offer, I have to turn it off.Used to be 'off' by default

Cannot edit storefront - pictures not loading or being replaced

I cannot change the photos listed in my two storefront sections, Popular and On Sale. Nor can I change and replace the photos assigned to Categories. It seems to be intermittent, like they're working on something. Problem started last night but conti...

Bulk Sell Similar Isn't Working

heres yet another issue...I think Im gonna take a break from listing for a few hours and allow the site to fix itself...every other day theres something.....cant get sell similar to work.... it goes to some weird shadow of the page then it gives a sy...

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Why are some items non-searchable?

I've noticed that some items I'm looking for can only be found by not using eBay's built-in search. Does anyone know why this is? Here is one example: https://www.ebay.com/itm/176836107732 If you do a general search for GL-AR300M16-Ext this item will...

Resolved! Password reset

Impossible to contact Ebay to reset password

I keep getting the WE LOOKED EVERYWHERE Page!!!

It's usually down and I can't do anything for 8-10 minutes. It keeps happening waytoo often. It is generally when I'm listing and lose all my content. WHY???

Categories and condition being removed in Bulk Edit screen

When attempting to perform bulk edits on items, the bulk edit screen loads with an error of invalid category for a few items in each batch. After correcting the category, it then flags that the condition is required. More often than not, it retained ...

Sold & Completed filters

When checking sold comps, the filters are set to Completed Listings, and Sold listings. If you "x" out of one, the other remains. It now takes 2 clicks, and 2 reloads of the site to clear out these filters instead of one. By "x"ing out of Completed l...

custom watch lists

All of my custom watch lists seem to be missing and I don't have the option to add an item to anything but a general watch list. I probably had about 30 custom watch lists and don't see them anywhere. Just me?

Cannot List

I cannot list any items. When I try from PC on the website it flashes a red bar but its so fast I can't catch the error message, then just refreshes listing the page. When I try to list from third party listing software it tells me the error is a ser...

Shipping label won’t create

I need to purchase a shipping label from eBay. Every time I do, it errors out saying try again.

SEARCH Result Inconsistencies when SORTING

Can anyone explain why the number of results in a search change depending on how the results are sorted?You can see it for yourself easily. Do a specific enough search so it doesn't give you thousands of results, for example, search "Concert Recordin...

Ebay not recognizing details in drafts when listing

When trying to list items I have various listings not recognizing the condition. It's saying the listing needs a condition yet it has one. Having to click back into the draft, page down and hit save for a second time. So far that worked but I list to...