Mobile Apps
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

2Factor

i'm having trouble with my 2 factor login. it will not send the code to the number I have listed. then it says having trouble logging in and sends an email which I confirm which tells me to download the latest version and i'm back to square one sayin...

User avatar by Explorer
  • 311 Views
  • 0 replies
  • 0 helpful

Update app

Hi I need to update my eBay app but it ain’t happening! How do I do it if when I hit update, I get to see the app info but no where to actually update? Thanks!

Can't complete checkout using PayPal

I searched and saw one other person with this issue but no response.Tried to purchase something last night using the latest Ebay app on my iPhone XS Max. I selected PayPal as the payment option and a (Safari) login screen to PayPal opened and I put i...

Fees

I sold an item but the buyer never actually paid, do I still get the unsold item fee back?

User avatar by Enthusiast
  • 321 Views
  • 1 replies
  • 0 helpful

Resolved! Watch Later Broken on New Update

I wanted to bring to your attention that the watch later part of your app keeps not working. To be more specific, whenever I delete an item from the “ended” tab of watch later, it hides all of the other ended listings in my watch later without actual...

Refund on returned product

  i purchased a part for my Keurig which did not work. I returned it as instructed to the UPS Store. I have NOT received Credit on my Amex Card used for purchase. Please advise. Sylvia Martínez. smartipad2@icloud.com or 210-313-2387

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User avatar by Explorer
  • 295 Views
  • 0 replies
  • 0 helpful

He at app doesn't work with iOS 9.3.5

Hi i have an up to date iPad 2. However the app no longer works and the new app is not compatible, can you tell me what the solution is please? thanks chris

User avatar by Explorer
  • 463 Views
  • 0 replies
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My eBay > Watching major change - hate it

I just went into the app to display my Watching list, and found it totally changed since this morning. I hate it! 1) I can see only one over-expanded item photo at a time (in horizontal format). 2) I can’t find the list of ended items. I use that a l...

First class shipping option disappears during listing ios

I have been having this issue for years hoping that every update will fix it. Wrong. Occasionally when I go into the shipping tab I select all my shipping options including “first class”. When I hit done and go back to my overview it changes my shipp...

Ebay phone app is a joke and well as seller hub!!!

I had an $80.00 offer on an item yesterday that my wife saw on her phone. For some unknown reason the MORONS at Ebay put an "end your item" button on the phone app. Well my wife hit it by accident (because it is in the lower right corner where your t...

User avatar by Trailblazer
  • 627 Views
  • 8 replies
  • 0 helpful

Messages not updating on app

We I use the app, I see the red flag indicating I have new messages, but these do not display.The only way I can view them is to switch off my device (iPad/iPhone) and switch it on again, when the messages are displayed ok. Very irritating!!

Click and collect not working in UK

I have attempted to use click and collect with several recent purchase, but when I am forwarded to the selection screen, I get a blank screen - the same happens if I select the map option instead (but this time the screen is green - the map backgroun...

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