Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

EBAY FedEx shipping label Error won't print.

This whole week iv been trying to create shipping labels ebay FedEx labels. Keeps giving me error saying... Were sorry there was an error. And it doesn't explain the error. Ebay need to explain the error. And fix it. I'm losing discounted money and h...

IOS App No Longer allowing us to see best offers history - Blank where there used to be the history.

I used to see the offer history on an item on eBay's IOS app. Now when I click on them, I see blank areas that are missing the data that used to show the amounts of the offers and the buyers name(s). I really miss this because not only can I not find...

ebay app issues!!!

When are these ebay app crash & freeze issues going to stop??? Seriously trying to run a business here.

User avatar by Enthusiast
  • 523 Views
  • 0 replies
  • 0 helpful

Canceling an order

Ebay should become more user friendly and allow buyers to cancel without approval of seller without penalty to either party before a postage label is purchased (except for maybe custom orders). There should also be an option to correct addresses with...

This is my siguation to be a seller

I believe 80% of ppl gave good review are scamer. 80% of ppl gave bad review are real ppl like me.Recently I join the eBay to sell my stuff. First few transaction were ok. Until I meet one transaction because buyer didn’t like the item request for re...

User avatar by Pathfinder
  • 520 Views
  • 0 replies
  • 0 helpful

Events and Offers notification keeps turning itself on

I specifically turn this option off and it keeps toggling itself on after a few days with an annoying promotional push message about something I don't want. Is there a reason this keeps happening? Reinstalling the app does not stop this. This is on a...

User avatar by Adventurer
  • 568 Views
  • 4 replies
  • 0 helpful

Chatt

Please guys u need to add to eBay live chatt same as in AliExpress and upgrade dispute page by adding more options same as in AliExpress. So our shopping will be.more safe and problems be solve in easier way for clients

App not working on IPad 3

The EBay App stopped working on my IPad 3. I deleted it and can now only instal version 5.38 which will only work on IOS 11 and above. Why has this happened and why have the people who cannot afford to upgrade being isolated from the eBay app. Please...

New version incompatible with device.

**bleep**? I have two devices, both Samsung S4 and both running Android OS version 4.4.2 . One of them is running the eBay app fine but the other doesn't and trying to un-install and re-install gets an error that the app is not compatible with my dev...

How am i supposed to pay for an item if you (ebay) aren't even letting me pay for these items?

Spoiler (Highlight to read)Everytime I try to pay for an item with my card I get an error message. Ive called the bank and eBay and they both have been useless. Because of this my eBay score is garbage thanks to your useless tech support. Even worse ...

User avatar by Enthusiast
  • 386 Views
  • 4 replies
  • 0 helpful

Promoted Items not showing up on Mobile App

I currently have 3 promoted items and none as showing up on the mobile app when I click profile then Items for sale - See All . Says I have only 38 items instead of 41. I can see the items on the desktop version but not on my mobile. Tried uninstalli...

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