Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t add pictures

Using the app, can’t load any pics. Error says they are too small. The latest is for an item I am relisting and using the same photo I used in the the original listing. I can use my iPad and go to the website and upload the pictures there without pro...

User avatar by Rising Star
  • 489 Views
  • 0 replies
  • 0 helpful

Send messages through app

I don’t believe you are able to contact users through the app to send them a message. You have to log on to a computer to do this. You should be able to do this in the app.

App not working

My app stopped opening yesterday. So I deleted it. Now it won’t download from the App Store.

User avatar by Explorer
  • 580 Views
  • 5 replies
  • 0 helpful

Useful features removed in the latest update 5.39.0

Please bring back the ability to sort a searched and possibly filtered list by the highest price only, without including the shipping cost!! Shipping charges are all over the map, depending on what services are offered and whether the seller includes...

Android issues

I'm getting no notifications on any sold items. I know bids have been placed and not retracted. It says on the app title unsold 11 yet even I go in there, nothing is listed. I go on desktop version via mobile, it says similar yet the items have sold,...

Notifications

I'm used to getting notifications via email, but why have I started getting notifications in the form of inbox messages also?

Back button is NOT working right

Tap on Recently viewed Items or Watched Items, Then Tapping back button takes me to my eBay instead of Home. Please find screen recording attached.

User avatar by Adventurer
  • 547 Views
  • 1 replies
  • 0 helpful

Search down

So when I am doing a search on eBay it just keeps coming up with no search found but at bottom it says how many itemsthis is since I updated eBay apphelp

Scanning Tracking on Packages Sent

We have scanned in USPS & Fed Ex tracking using the app on the iPhone and all of a sudden neither my husband or I can do this. Why would it have stopped working?

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