Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! eBay app on iPhone 11 not working

eBay app not loading or working, so I deleted the app from my phone then tried to reinstall but even in the AppStore it’s not downloading. What’s going on? Please help

User avatar by Explorer
  • 1833 Views
  • 1 replies
  • 0 helpful

Purchasing shipping

If I want to purchase shipping I have to go to the actual Ebay site. I am unable to do it from the app. I get an error every time. Is there plans to fix this

Deleting notifications

Please make it possible to delete more then one notification at ones. That deleting one by one is getting tired. thanks. Bruno

Ebay needs to take a proactive compliance approach

Participated in an auction and won it to purchase a phone. To my horror, the payment couldn't go thru via PayPal and credit cards. Communicated with seller in the UK and was being told the issue is at my end. I bought a similar phone from another sel...

User avatar by Enthusiast
  • 343 Views
  • 0 replies
  • 0 helpful

Resolved! Android app switched to older GUI on version 5.40.1.2

Wondering if anyone else is seeing this?Upgraded android app to version 5.40.1.2 and have been using the app with the new GUI (the one shown in the stock photos on the playstore - white themed Graphical User Interface) had no issues and now it has re...

Resolved! My order

I haven't received my item and I can't get in touch with eBay for help since I haven't receive anything

Resolved! Saved Searches

For some time now, there is a problem when I manually start a saved search.When the search is run, most of the time only several items are displayed (1-3 items typically)... If I immediately re-run the search, MANY items are displayed. As I have dedu...

User avatar by Explorer
  • 383 Views
  • 1 replies
  • 0 helpful

videos not working

Hello.. I am facing problem with ebay android app that videos on any item not working! I can't play video for any item on ebay that has video in the description! In my laptopthat problem not exist, so it is clearly the problem in the app. Help me wit...

Automatic Colour Matching removes shape of the product & contradicts eBay's information

eBay say product images should have a White Background - Why does the eBay App contradict this & automatically add a background colour that matches the product colour and makes it impossible to see the product when the product image is oblong & not s...

New interface

Hello. Today I opened the ebay application and saw an updated interface design, but after logging in after a while, the interface became the same. How to return a new interface?

User avatar by Pathfinder
  • 472 Views
  • 0 replies
  • 0 helpful

Feature Request - Android Home Screen Widget

I use both iOS and Android version of Ebay Mobile. I would like to see the Android version take advantage of Android's ability to have a home screen widget. On the widget I would like to be able to customize what I see:• Currently Bidding• Currently ...

User avatar by Adventurer
  • 3145 Views
  • 5 replies
  • 7 helpful

selling underwear??

Why in the hell am I getting a notification about "not being allowed to sell underwear" when I am trying to list some Christmas novelty SOCKS???

Background Tool Taking Away Part Of Item In Picture & Leaving Parts On Others

Anyone else using the Background Removal tool & have it removing pieces of the actual item ?On many pictures it is whiting out parts of my items, on other listing like under the arms , etc it is leaving parts of the old backgroundNot finding it worki...

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User avatar by Rockstar
  • 1533 Views
  • 7 replies
  • 2 helpful
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