Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Trying to List an Item and Can’t Select a Size

I’m trying to list multiple items on my app, but everytime I pick the size of the item, it disappears right after. I keep selecting the size and it keeps disappearing a second later. Since I can’t chose a size, it won’t let me list the items. I’ve tr...

App crashing

It’s been more than three days since I’ve been able to use the app and I can’t even RE-install it now. What is going on?

Listings only showing first page

In the community if you click on a persons ID and then listings, it only brings up the first page. If you click on the arrow to advance it displays no search results. iPhone 7+Can you please look into this. Thanks

Android App: Broken Search Results

(Update 5.38.0.14) When viewing an item description in search results, returning back to search results it takes you right back to the very beginning.

Notifications

Not all my notifications open in my iPad mini app. It will show I have a new notification and when I click on it nothing opens. Then I’ll check my Samsung phone and the notifications shows up I click that and it opens. IPad mini app has issues.

Purchase history won’t show in app.

Hello all, I’ve been having this issue on my iPhone XS Max, where I’m getting a error code of “ system error while reading purchase(s). (Request. MybExpSvcErrorDomain.1015) .. it’s been about 4 days straight now and counting, i’ve Restarted my phone ...

EBay app won’t load

Just did update and it won’t load from my cloud.

Charging cc twice, then releasing the next day

Ever since this updated some sellers have a yellow banner that is at the top of checkout page after you hit buy it now. My payment option is not showing and i have to route to paypal and then back to ebay to complete checkout, then it charges me twic...