Mobile Apps

Forum Posts

Sorted by:

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Re: Mobile app not really mobile?

I need help with my account please contact me by email i cant buy a new product i purchased later when i go to see the product take me back to the watch list please you can help?

Resolved! remove background option in pictures

I just found out there is a new option to remove the background and to refine a photo with the ebay app. However, this is NOT available for android users? Why?????!!!! There are alot of android users. Everyone is not a apple user. I called customer s...

Long delay, before ble to type in search bar

Ever since the previous update to this recent one, there has always been a delay in being able to type in the search bar. l tap the search bar and nothing happens, so I have to keep tapping it, until eventually, the keypad comes up and I can start to...

Message writing letters are wayyyyyyyy to small.

When writing a note to a seller in the contact seller option the letters are way to small. EBay needs to fix this.

Photo cleanup

Is there a way to turn off the new automatic photo cleanup in the app? I optimize my photos for size and clarity, so any further processing will lose image quality and add artefacts.

Issues with J7

Mine says doesn't accept what they did was got with Samsung make us/ me buy a new phone I have J 7 I think I'm not good at. Com **bleep**

Search fields

The most recent app update changed the search capabilities for the worse. I can’t narrow search results by size now for some reason?! Would also be very helpful to add a filter field for seller rating (I’m never going to buy from someone with a 96% a...

Latest app version

It there a way to disable or turn off the option “Send Offer” on the mobile app? The same for “Promote it”. These just muddy up the viewing of the page when scrolling through your listings that you are selling.

iOS iPad fully up to date periodically kicks you out of the app

Used ebay app for years without problems. For the past few months though every so often the app exits itselfi have noticed it happens when I get alerts or messages but sometimes no reason. anyone else with the same issue?thanks

Resolved! eBay app on iPhone 11 not working

eBay app not loading or working, so I deleted the app from my phone then tried to reinstall but even in the AppStore it’s not downloading. What’s going on? Please help

Purchasing shipping

If I want to purchase shipping I have to go to the actual Ebay site. I am unable to do it from the app. I get an error every time. Is there plans to fix this

Deleting notifications

Please make it possible to delete more then one notification at ones. That deleting one by one is getting tired. thanks. Bruno

Resolved! Scan shipping label does not work! allows the scan but does not input the tracking number.

Ebay needs to take a proactive compliance approach

Participated in an auction and won it to purchase a phone. To my horror, the payment couldn't go thru via PayPal and credit cards. Communicated with seller in the UK and was being told the issue is at my end. I bought a similar phone from another sel...

Resolved! Android app switched to older GUI on version 5.40.1.2

Wondering if anyone else is seeing this?Upgraded android app to version 5.40.1.2 and have been using the app with the new GUI (the one shown in the stock photos on the playstore - white themed Graphical User Interface) had no issues and now it has re...