Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

i dint recive my money back

im waiting more than 40 days for my case, nobody answers any of my emails, please find out what happened with my refund. thank you

Change default shipping address

Cannot change the default shipping address using mobile app. This is really buggy and needs to be addressed

284037786457

I never received this item 3 months ago and cannot contact the seller now. was told it would be re delivered but hasn’t been as we are in lockdown. Been waiting months for this and no progress please help jody

I need to reopen a return request

I opened a return request and closed it by mistake but I still need to return my order because it’s to big I ordered a 18cm and they sent a 21cm witch falls of my arm

Return request

I opened a return request and I closed it by mistake can I reopen it please as I need to send my bracelet back because it is to big and it falls over my hand and cos off

Refund

Hi there I bought a settee which didn’t come and we had a resolution team from eBay on it and I was told I had lost the case and I won’t get refund just to say I won’t be using eBay ever again and I would never trust them I’m telling all of my family...

In croatia, the price filter does not work in the iOS app

I live in Croatia, the app price filter shows my currency HRK, whatever I type as value does not work and does not filter the price either in my currency or in USD

Push notification login

The login push notification for accessing on other devices doesn’t work, never!SMS always needed!

Cha-ching not sounding for BIN sales

I use an Android phone for all Ebay transactions. When I get bid on my auctions I get the cha-ching sound, but only on bids and not when the auction ends. I also do not get the cha-ching when a BIN sale occurs. I have all my notifications turned on f...

Downstream service failure selling.111

My Drafts on the App don't open and I can't upload my pictures. Also when scanning a barcode it crashes when I want to list that item. I have deleted and downloaded the app again. That didn't help. I get "No response from server Downstream Service fa...

Problème adresse

Apparement il y a eu un problème d ‘adresse au niveau de la livraison, mon objet a été livré à une adresse qui ne correspond pas à celle qui figure sur mon compte, apparement je ne suis pas le premier a avoir ce problème.lors de livraisons précédente...

Seller offers

I constantly get sent %discount offers from sellers but they don’t work, when I follow the link the price is the same. I’ve tried going through the email link and through my messages and it’s always the same. I also always get an error message if I c...

Problema para pagar

Hola eh tratado de realizar varias compras estos dias y no eh podido compmetar alguna porque me dice que debo elegir otra forma de pago y eh tratado con varias tarjeta y nada a alguien mas le ha pasado eso hoy

Can’t delete 🤷‍♂️🤷‍♂️

I purchased 3 items from a seller left positive feedback and have tried for 12 days to delete the items from my purchased page by swiping left as I’ve done a hundred time before but they just reappear in a few seconds what the hells going on I messag...