Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Tracking Problem

When tracking a package it isn’t accurate. Some packages arrive with no change in updates. Some packages never arrive but can’t be tracked.

User avatar by Enthusiast
  • 144 Views
  • 2 replies
  • 0 helpful

Can't Send offers

Its not a great app for sure. Slow & clunky but the biggest problem is that it won't allow me to send offers to interested parties. Exasperating!

Mobile app not reflecting laptop

I use my laptop to make purchases and put items on watch list but when I open my iPhone app it doesn’t reflect my purchases or watch list. How can I get them to sync?

User avatar by Enthusiast
  • 92 Views
  • 1 replies
  • 1 helpful

Ebay Android App Crashing

Whenever I try to list an item on the app, I get this message after about 30 seconds: I've reinstalled the app and it's still happening constantly. Anyone else having this problem?

Screenshot_20210121-164409_eBay.jpg

Watch list folders do not show

mobile app always sucked but now watched items does not show items that you have categorized in sub folders on your desktop version. Great job preventing sales eBay mobile app. Keep on sucking

I’m having problems with using my credit card

I always use the same credit card to buy in eBay, now for the past 4 months, eBay keeps sending the same message that my credit card is not the proper one. I call the bank and they said that it’s eBay with the problem or the seller.Im using a credit ...

Bull**bleep**

Watched item notifications when I’m NOT WATCHING NOR INTERESTED. Emails coming to personal email that I have SHUT OFF. Unwanted emails from every aspect of eBay, UNWANTED. Benefits and rewards?? WHAT A JOKE, I PURCHASED 1,000 ITEMS from eBay last yea...

User avatar by Explorer
  • 73 Views
  • 0 replies
  • 1 helpful

App update

I tried to open my eBay I got a popup saying this version is out of date.. Update. I hit update and it does nothing. The app will not update and I can no longer access eBay! I've tried dozens of times with the same result. It says uploading yet it do...

User avatar by Not applicable
  • 425 Views
  • 2 replies
  • 0 helpful

You are reverting to old address.

I have a new primary address for four years and you keep sending hard to find items to my old address. I have no way to get them or money back. I have received plenty of items to my proper address. How can we resolved.

Retracting a bid is not working.

For over 36 hours my retract a bid hasn’t worked. Keeps re routing me to the website the asking to sign in and nothing happens keeps saying the same thing to sign in. The listing i am trying to removed because is broken and seller didn’t specified ha...

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