Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App Purchases not working on IOS 14.4

On my iphone or iPad I keep getting some obscure Error message with Purchases function. I have IOS 14.4 Happens regardless of which browser I use Purchase will not load.

Android app feedback

On the "Track Package" (navigated to with the "Show Tracking History" button) screen after selling an item the message that pops up after copying the tracking number needs contrasting text and background color in dark mode. Looks good in light mode.

Cancel orders still showing paid and need to ship home page

I had a buyer request to cancel their order but the app shows on the Home Screen 12 items paid need to be shipped. Anyone know how to clear that? I have removed the transaction but still shows.

iphone 6s

I can't seem to get an app from app store for ebay, any help, is this possible

Change email

Can’t seem to find where to change my email address. I searched in the “help” area but the page it told me to use was not there!?!?

Payment For Credit Cards Not Working

Is there a problem with the app right now because it will not let me pay for the items I took an offer on yesterday! Says my card info is incorrect and it’s not, just bought plenty of stuff elsewhere and has no problems before with this app?!

App is indicating "PAID - SHIP NOW" but items have been cancelled/refunded

I am looking for help clearing the "PAID - SHIP NOW" notification on my app when I have no items to ship because they were cancelled/refunded. Thank you!

Error message after trying to list

Why am I getting this message. Our internet is hit or miss, but was able to list a week ago. What has changed? Same internet connection, why the error?

Hum

I all of sudden can’t buy with my debit card so guess what I’m just not getting PayPal so goodbye there’s other things I can do with my money thanks but good bye eBay

Posting items

When I want to add photos my cell phone option is not available.

Can’t pay for purchase

$50

Haven’t received my money

I sold a phone on eBay and I stillhaven’t received my money and it says the buyer sent the money . It’s been 3 weeks

Answering messages from buyers on the app

Answering messages from buyers on the app ....I really like using the app with my iPhone 11 S however the messages that I read from buyers and answer doesn’t show my reply there’s no history for me to look up I have to go to my main computer at home ...

My item sold but I was not paid.

My item sold and said payment was received. In my account it shows no previous transaction nor a current balance for the new payment system. I also checked my PayPal as that was my previous payment method and the money did not go there either.

Die App wird wiederholt beendet sobald ich bieten will.

Hallo. Seit wenigen Tagen kann ich die App Android, nicht mehr zum Bieten nutzen. Nachdem ich meinen Betrag eingebe und auf prüfen drücke, muss ich nochmal Bieten und dann bricht die App zusammen. Ich habe sie deinstalliert und cache geleert und neu ...