Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Problem with notifications

I don’t get notifications that an item is ending. I’ve looked through my settings and I don’t see an option that would allow me to turn it off or on. How do I get notifications that an item on my watch list is about to end ? The older version/app wou...

eBay bucks are not considered when paid from mobile application

I'm using the official eBay application on Android, I bought recently 3 items but when I checked eBay bucks page, it says the following: You didn't earn eBay Bucks for this purchase.This purchase was not eligible for eBay Bucks because it was not pur...

User avatar by Adventurer
  • 416 Views
  • 2 replies
  • 0 helpful

Buy it now button

Is there anyway to disable the buy it now button it should ask your payment choice before you purchase accidentally hit button falling a sleep with my phone on ebay bought sn old lady robe

Shipping from location

How do I change this is I live in Malibu and that’s my address but if I go to list an item it says it will ship from La Jolla( a past address)

User avatar by Enthusiast
  • 53 Views
  • 2 replies
  • 0 helpful

sort override on screen

a sort column overrides the content for bidding or selling items and covers up the important information on the right side of the screen and I can’t get it off. Help

Cannot bid ...

The app will not let me bid on any items at all. EBay have confirmed there is nothing wrong with my account and I can bid on the website but the android app will not accept my bids. There is no pound sign and after I type in the amount the review off...

My money

Se están robando mi dinero. Hace unos días hice una compra y un artículo no me llego y aún así me lo cobraron. Ayer me pasó exactamente lo mismo.

Remove from mailing list

I no longer wish to receive email notifications from ebay or it’s affiliates. Please remove me/my namefrom all contact lists and cease all advertising directed to me, in my name or to my address immediately.

Best offer option

All my listings are buy it now option and it keep changing to best offer option. It happened so many times and I am really frustrated. Please help.