Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Payment

I’m trying to pay my account balance.But having a problem doing so

Cannot add more photos

iOS 14. Was able to upload photos once but not anytime again.

Can’t view listing or contact seller of item I won

I’m unable to view the listing or contact the seller after I won the auction for some shoes that I now suspect are fake and really don’t want to pay for

Tracking Problem

When tracking a package it isn’t accurate. Some packages arrive with no change in updates. Some packages never arrive but can’t be tracked.

Can't Send offers

Its not a great app for sure. Slow & clunky but the biggest problem is that it won't allow me to send offers to interested parties. Exasperating!

Mobile app not reflecting laptop

I use my laptop to make purchases and put items on watch list but when I open my iPhone app it doesn’t reflect my purchases or watch list. How can I get them to sync?

Ebay Android App Crashing

Whenever I try to list an item on the app, I get this message after about 30 seconds: I've reinstalled the app and it's still happening constantly. Anyone else having this problem?

Listen

Not receiving bids on my account

Watch list folders do not show

mobile app always sucked but now watched items does not show items that you have categorized in sub folders on your desktop version. Great job preventing sales eBay mobile app. Keep on sucking

Watched item reminders for items I’m NOT watching

I’ve reported this before and sometimes deleting the app and reinstalling helps. But I keep getting notifications for watched items that I’m no longer watching OR have NEVER watched.

How do I delete saved seller

I Keep getting emails every time this seller posts I don’t remember saving this account the seller?

I’m having problems with using my credit card

I always use the same credit card to buy in eBay, now for the past 4 months, eBay keeps sending the same message that my credit card is not the proper one. I call the bank and they said that it’s eBay with the problem or the seller.Im using a credit ...

Bullbleep

Watched item notifications when I’m NOT WATCHING NOR INTERESTED. Emails coming to personal email that I have SHUT OFF. Unwanted emails from every aspect of eBay, UNWANTED. Benefits and rewards?? WHAT A JOKE, I PURCHASED 1,000 ITEMS from eBay last yea...

Won’t let me pay with my credit card

Now have a unpaid case on me help

App update

I tried to open my eBay I got a popup saying this version is out of date.. Update. I hit update and it does nothing. The app will not update and I can no longer access eBay! I've tried dozens of times with the same result. It says uploading yet it do...