Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Simple search bar problem

Hello eBay team, first of all I want to thank you for the wonderful application, it is my whole life in the true sense of the word, I buy and sell through it honestly, thank you، And in order for it to remain the number one application in the world, ...

Country

I have several registered addresses on ebay in different countries, the last order was from Germany and now I can't change the country, the error writes

Country

I can't change the country in the application, writes an error

I can’t search anything, i can’t go to checkout.

it shows checkout error.. its been ahwile since like this.

Resolved! Returns keep turning on when I’ve turned them off

I am a private seller and don’t accept returns. Since this morning when I turn returns off on the app they immediately turn back on again so am currently not able to list anything. When you edit the listing and then them off they go back on again.

E-mail links from eBay no longer open the eBay app...defaults to browser

Good day, everyone! Ever since my phone was upgraded to Android 12, any eBay email links load up my browser instead of the eBay app. My eBay app has "Open supported links" checked off, but any email link I click opens my Chrome browser without any pr...

Resolved! eBay IOS Application

Can I list my items using eBay Mobile app? Or is it must to list items using desktop/ laptop ?

Do I have to have an IPhone to sell on Ebay Motors?

Photo capture not working?

I am trying to take a photo/upload a photo when selling items. iPhone App just hangs and is unresponsive. Have tried the usual restart of iPhone and uninstall/reinstall app without success. Anyone else having this problem? It’s a shame because I have...

Combining sales on the app: EBAY PLEASE ADD FUNCTIONALITY or TELL BUYERS IT DONT WORK!

Apparently combined shipping on the app means the seller is supposed to cancel all the listings to be bought, copy and past them all into a single order (to keep preserve the sellers rights) and create a special combined listing for the app buyer. So...

Filter option disappeared after updating

Hi, I have an iPhone XS in on iOS 15.3.1 and after the last 2 updates of the App, when I look for something there isn’t anymore the filter options in the top right corner. I cannot filter the results anymore. I cannot use eBay for this reason. How ca...

eBay app

Hi please note that selling tab on ebay app is not loading on both iPhone and iPad thanksMalta

Error with time left

Hello, lately there has been a major error with the time left on items. On the app it shows it 22 hours or more ahead, counting down to 0 but the real time left is 22 hours or whatever the true time is. I’m not sure how to fix that, if the app needs ...

Resolved! How to combine shipping from phone app

I have a customer who wants 27 of my items, every time she tries on her phone there is no combine shipping button just confirm and pay and she has no computer. What can she do?