06-28-2022 07:12 PM
I am trying to contact the seller of an item I already paid for, but was a pre-order item set to ship in July. Whenever I attempt to send a message to the seller I get an error message that says 'Failure to add member message'. I have contacted another seller with no issues recently. Any help is greatly appreciated.
06-28-2022 07:42 PM
@a-trane20 wrote:I am trying to contact the seller of an item I already paid for, but was a pre-order item set to ship in July. Whenever I attempt to send a message to the seller I get an error message that says 'Failure to add member message'. I have contacted another seller with no issues recently. Any help is greatly appreciated.
When exactly did you make the purchase?
Is the purchase in your Purchase history?
If so try this, look at the sellers name on the purchase
You should see ORDER DATE ----ORDER NUMBER--- SOLD BY
Click on the sellers name it will bring you to his feedback page click Contact.
06-28-2022 07:59 PM
Presale policy says listings must guarantee delivery by 30 days. What was the date of purchase?