Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Android eBay app crashes when opening notification

For the past month or so, the eBay app for my Android phone crashes whenever I try to open it from a notification. It locks up my phone sort of and everything gets frozen until I can manage to get to the app and close it. The app seems to work fine i...

User avatar by Not applicable
  • 207 Views
  • 1 replies
  • 2 helpful

Cant edit purchases

I go to delete purchases that are no longer relevant, it acts like it does, but they don't remove

User avatar by Explorer
  • 176 Views
  • 1 replies
  • 1 helpful

eBay Offers is Terrible

I'm not sure why eBay won't fix this, but eBay offers are half of our sales, so I assume other sellers are having lots of sales as well with offers. This is a BIG issue that gets ZERO attention. eBay offers gets worse for the seller with every update...

Ebay Android App Search Filter Issues

 Hi! For a while now when I try to filter my searches by brand for let's say diecast cars, it is not letting me click on Hot Wheels, or other brands to filter my searches. I am not able to get a blue check mark in Hot Wheels. I can click on many othe...

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User avatar by Adventurer
  • 279 Views
  • 4 replies
  • 1 helpful

Ebay app constantly loading and slow

Using Ebay less and less nowdays, especially within the android app. Super slow, constantly giving me the spinning wheel, missing bids, not a good app lately. Have to manually stop app in order to get it to work. Sometimes even have to restart my pho...

User avatar by Adventurer
  • 349 Views
  • 1 replies
  • 0 helpful

Resolved! App not working

When I try to sign in, the buffering circle keeps spinning on and on. Eventually it goes back to the sign-in screen saying "Network error, please try again."I've tried uninstalling and reuploading the app, nothing changes. I can still get on with bot...

Absolutely despise the new messaging “experience” on eBay

This is more of a warning/rant/cry for help regarding the new messaging feature in the eBay app. It appears as though a recent update has encouraged users to try out the new messaging, which is formatted as more of a “chat” (as opposed to email). Thi...

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User avatar by Rockstar
  • 424 Views
  • 2 replies
  • 3 helpful

App

When I leave feedback on the app it is not changing to feedback left like it used to. It has only started doing this since it was updated.

User avatar by Enthusiast
  • 156 Views
  • 0 replies
  • 0 helpful

EBay app

My eBay app has disappeared from my onscreen apps and if I go to it via a browser it takes me to the app. I’m my App Store it’s showing that I have it but there is no cloud to reinstall

Resolved! ebay app not working

The app ceased working for me yesterday. It started with a message during payment that payment isn't possible at the moment and I should use the browser page instead. Now that I start the app, I get a grey screen saying "Try searching for something a...

User avatar by Explorer
  • 591 Views
  • 2 replies
  • 0 helpful