Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Says need update but i dont have the option

I'm using a LG tablet, I was trying to use ebay, when I try to use the app it pops up update needed, when I go to play store it says its up to date, I can't use ebay it won't let me open it up. Is there anythimg that I can do I'm a ebay addict.

Printing a packing slip from eBay iOS app

I’ve looked around and also used the help function but it refers to areas on the website not in the iOS app. I followed these instructions but “Sold” is not found in the My eBay area. I’ve looked from the auction itself but cannot find the feature so...

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User avatar by Enthusiast
  • 695 Views
  • 2 replies
  • 0 helpful

Saving a search

Hi, how do you save a search for a product using an Android phone?I went to the help area and what they suggest, doesn't work because there is no save search button!Thank-You,Dave G.

User avatar by Pathfinder
  • 490 Views
  • 1 replies
  • 0 helpful

Best Offer still showing up on my Home screen

I went on vacation for 8 days and during that span, I accepted a Best Offer on an item. After that, the home page still showed my BO and 2 items to ship. I had sold another item. When I got home, I shipped the two items. But after 4 days, I am still ...

tapping on BO.jpg BO after shipping.jpg BO and SHIP.jpg

App saved search names all bold

Why are all of the saved search names now bold? It makes it much more difficult to easily identify which of the saved searches have new, unseen results. I am using iOS 16 and eBay app version 6.78.0. This changed out of nowhere in the past several da...

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User avatar by Rising Star
  • 100 Views
  • 1 replies
  • 0 helpful

eBay iOS app v6.72.0 saved searches no longer work

Now when there's a blue dot next to a saved search, indicating new results; when I open it, instead of loading only the new results, it loads all the results. I've tried deleting and reinstalling the app but no dice. I'm on iPadOS 14.8

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