Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App crashes on launch

App crashes on launch at 3 second mark. And the safari browser automatically launches the app. So for users like myself who only have mobile browsers eBay is currently unusable. I have loved your company for 15 years but the lack of investment in use...

Crashes

I open up the eBay app and three seconds later it closes. This has been going on since the latest update. There is no way to reverse the update and no way to delete the eBay app and reinstall. Hey, eBay how about a fix, I see others having the same c...

Trouble using the app

I tried getting on EBay this morning,only for my Home Screen to pop up & boot me back off? Never experienced anything like this

eBay cutting off

I open the eBay site and it comes up fine, then repeatedly cuts off. I can’t use the app at all. Please advise.

User avatar by Explorer
  • 61 Views
  • 2 replies
  • 0 helpful

App crashing

App constantly crashes after a few seconds since the last update! Renders eBay useless on phone and iPad

Issue

Latest eBay app updated on iOS 15.4.1 crashes on startup. Check that and please fix it...i have not trouble since 1 week ago now everytime when open it crashes from app and turn back me to home. Thank you!

User avatar by Pathfinder
  • 46 Views
  • 1 replies
  • 0 helpful

EBay app keeps crashing!!

I’ve tried to go on the EBay app and it takes me to the home page for a few seconds and then crashes out. I can’t search or do anything. This has happen since the last update a few days ago. Please fix this problem as I need to check something very i...

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