Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App not working

Since a recent android update the app isn't working properly on a few things it no longer works properly on the min and max price filter part I can enter my max price but all it says is next not done and it doesn't filter it down.The second one is th...

Unable to reply

When I’m trying to reply to a message from the seller, the screen freezes and it won’t let me send or cancel.

Item description not loading

When I try to open a description of an item on the ebay app to read it, it never loads - just blank white space. Sometimes it will say its loading but never does.I only used to have this problem sometimes but always does it now. Please can this be so...

User avatar by Pathfinder
  • 445 Views
  • 5 replies
  • 0 helpful

After sending email the app crashes.

Hi.I been sending messages from eBay app. What seems to happen is that the app crash. I.E i can't go back and can't cancel. No button is available.

User avatar by Enthusiast
  • 99 Views
  • 2 replies
  • 0 helpful

Resolved! IOS app crashes on Send a message

The app keeps freezing after you press SEND in the messaging thread. It does send the message, but you have to close the app and reopen to use the app to use it.

Resolved! Logon eBay app

Buenas tardes, llevo toda la tarde sin poder logarme en la app de eBay. Me dice que actualice la versión y tengo la última 6.49.0.3 pero sigue sin dejarme hacer logon en la app.

cannot log in keeps saying update app

I have spent most of today trying to get ebay working . I have tryed everything un installing then re installing. Making sure i have the latest google play and google services which i have but im still getting the same outcome and getting nowhere. Im...

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