Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

New eBay app

Since updating the eBay app, I cannot get a “new icon” that takes me directly to the new app. To get there requires me to navigate at least 2 screens. Any help would be appreciated. Thanks.

eBay App repeatedly Crashing

Seriously, what is the deal? A billion dollar company who can't create a functioning app. There are numerous other apps and companies who don't generate anywhere near the same revenue, and have simple, easy to use and functional apps. Your automated ...

Pictures

Where would I look to find photos of pictures that I took to identify things hope this makes sense

User avatar by Pathfinder
  • 128 Views
  • 2 replies
  • 0 helpful

Resolved! International Sellers

I’ve noticed lately that when I search for items ‘in Australia only’ there are lots of sellers based in China stating that they are selling from Australia, when in fact the stuff is coming from China. This is fine except when you want something in a ...

Cant login

Cant login ebay account bcoz i logged in to many times yesterday please help.

App crashes

As soon as I open it the app crashes. Started with latest update. 

User avatar by Pathfinder
  • 151 Views
  • 3 replies
  • 0 helpful

Resolved! Finger print option not on app

I have an Honor magic 4 Pro. On the ebay app the option is set to have biometric finger print on. But the app just loads straight up with no option to put finger print on phone to open app up. I've deleted app, reinstalled it, changed options in sett...

User avatar by Explorer
  • 781 Views
  • 2 replies
  • 0 helpful

App keeps shutting down

Can’t use the app as keeps shutting down after a couple is seconds. Been like this for at least three days now. Please sort this.

User avatar by Explorer
  • 141 Views
  • 2 replies
  • 0 helpful

App won’t search

I tried to search in iPhone eBay app but won’t search and I tried everything like reinstall and clear and restart. Remain the same.  

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