Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay app doesn’t show description

On the eBay mobile app the item description is no longer shown by scrolling down it just shows items I might like. I would like to know the description of the item before I buy it. It worked fine yesterday but gone today.

wish list continental europe not saving

Hi folks,I'd just like to ask if anyone is experiencing issues saving search items to their wish list giving "continental europe" as the "item location"? All saved searches for "continental europe" revert to "standard" location and give totally diffe...

mob. application

I made purchases using the Ebay application on my android phone. When looking through the purchase history on my PC the items purchase using the phone are not shown. I switched from Ebay.com to Ebay.co.uk but still these do not appear. Why is this an...

User avatar by Enthusiast
  • 90 Views
  • 1 replies
  • 0 helpful

Print packing slip from eBay android mobile app

Why has eBay spent years saying they are "checking into" the problem of not being able to print a packing slip from the android mobile app, without fixing it??? This fix is long overdue. Actually, this option should have been included from day one.

Customer service

Absolutely horrible customer service. Representatives will NOT listen, can't understand a word they say because it's some immigrant.None of my saved vehicles come up when searching. Doesn't even list my make. It's a Jeep for f***s sake.Tried refreshi...

ebay app

how to get ebay app to my mobile phone.

User avatar by Explorer
  • 604 Views
  • 1 replies
  • 0 helpful

ios16 ebay app issue .

Hi . After updating the iphone to ios16 firmware, an interesting phenomenon occurred in the application: when I try to enter “my ebay”, “bid & offers”, the application freezes. help deal with the problem.Thanks .

Return defective item

How do you begin return process for a non working item? I messaged seller, they agreed to return. Selected damaged item on return form. App does not allow me to continue, typically buyer does not accept returns, confirm button on the form is disabled...