10-12-2022 08:50 AM
Saved searches have not been working on recent versions of the eBay app. I'd guess saved searches stopped working about 3 weeks ago, not sure exactly when but its definitely been weeks and very frustrating as heavily I rely on the saved searches feature. I just tried on Android as well and it seems to have the same problem so it isn't specific to the iOS app. Luckily I do have a much older Android phone around which has an older app version and still works perfectly.
The app no longer properly identifies when searches have new items. Although it seems like a small number of my 180+ saved searches might still be working fine, a significant majority of my saved searches never indicate new results even though there are. It does seem to be the same few searches that keep showing new results. This is a huge deal which drastically affects my ability to shop on eBay.
It seemed like for a week or two proceeding this that saved searches started to mostly only refresh upon the first launch of the app. Most of the time I had to kill the app and open it again to get new results but that no longer helps.
10-12-2022 09:46 AM
Thank you for posting. We would like to get more details from you, can you please email us at iosfeedback@ebay.com
We will make sure this is working properly.
Thanks