Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Saved searches totally broken in new app

I have 197 saved searches. The new "saved search" UI totally broke them. 90% of the time I go to "Saved Searches" on either my iPhone or iPad app, I get an error saying "OOPS! Something went wrong. Please try again later." This happens on both my iPh...

Offers not eligible

Says I have offers available to send people but when I click on it, says no offer eligible this has been ongoing for months with no resolution

User avatar by Rising Star
  • 140 Views
  • 2 replies
  • 0 helpful

My Ebay

Please bring back New and Used in the Search/Filter Section. 

Revise All Products, Crashes App on IOS

Running IOS 16 and Latest App versionHi Every time with any product the App crashes out when using the various ways to revise a product. Happens on previous versions of the App and IOS. After an updating the app sometimes the Revising works one time ...

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User avatar by Pathfinder
  • 109 Views
  • 1 replies
  • 0 helpful

Printer-Friendly Support on ios

I'm not seeing an option to print, or do a printer-friendly page/save a pdf with the order details. Is that on the ios app and if not can that be done for ios? That would be really helpful, and allow it to be shared/saved. I always have to go to the ...

Saved search glitch with newest update

The latest update has messed with the ordering of my saved searches. I usually sort in order of last viewed, but since the update, even if I choose that option, it doesn’t sort in that order. I’m sure it’s not, but the order seems random. It’s not a ...

User avatar by Explorer
  • 113 Views
  • 1 replies
  • 0 helpful

iOS app - new Order Details page (Fall 2022)

@mobile_feedback devon@ebay elizabeth@ebay I'm going to be honest and say that I find the app non-functional when it comes to 99% of listing and selling tasks (especially for sellers like me that use variations - I can't even make a quantity adjustme...

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App no longer support......?

I've just changed my phone and used Google Play Store to download the eBay app. I've used this for years on my previous phones. It downloads, opens, but attempts to log in are met with a message to the effect that the version downloaded is no longer ...

Can't login

Loaded up my app and it's asking me to sign in for some reason. I do this and enter the security code sent to me but it just takes me back to the homepage and is asking me to login/create account again. Any idea on how to resolve this?(Already tried ...

Resolved! Unable to log in on blackview BL8800 Pro

Hello, I just bought a Blackview BL8800 Pro phone to substitute my old Sony Xperia XZ Premium. On my pc and on old XZ Premium I access to ebay app without any problem, also logging off and relogging in. On my Blackview phone, instead I get an "invali...

User avatar by Rising Star
  • 260 Views
  • 2 replies
  • 0 helpful

Not loading on GraphineOS

When launching Ebay under GraphineOS rom for Android the app is stuck in a loading page loop and won’t show any content.

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