Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t send invoice through app

Unless I am mistaken, there’s no way to send an invoice through the app. Why not?

Some search terms when looking at sellers other items do not show all results

I've noticed that if I click on Sellers Other Items or View Items for a seller on the Android App, then do a search, the results do not return all the items with that word.e.g. I can see in the sellers list of items for sale they have 3 items that ha...

Search limits on ebay app

Been receiving this error message using the search function (to find sold comps), and in saved search (to list items). Might happen after 5 searches, sometimes I get 20 in before it happens. I dont believe there is a daily search limit, so ebay…pleas...

Help with account unblocking

Hello,could you please advise me, my account is blocked and I don't know how to proceed. I wrote to support and they are not willing to help me. I called support, they told me to write an email. If I wrote an email, they don't answer me.How to solve ...

Seller offer screen does not display current price!!

I often send offers for items already on sale. On the app, the send offer screen displays only the regular price, not the current sale price. I see this as an error, fixing it is not mere "suggestion". Please add it too your list eBay.

Ebay app not working

I can not use Ebay App in the Phone suddenly, what is the reason?

Saved searches not working for weeks

Saved searches have not been working on recent versions of the eBay app. I'd guess saved searches stopped working about 3 weeks ago, not sure exactly when but its definitely been weeks and very frustrating as heavily I rely on the saved searches feat...

Resolved! Crash on signin on MacOS

Steps to reproduce:1. Open eBay App on MacOS (from Mac App Store)2. Chose sign in via email or username3. Provide username and password4. At "Verify your contact info" press "Get text".5. Application crash6. Report a million times since June, get fru...

Resolved! Lock filter does not work

Have customized filter to expand all filters and lock filters to show only completed and sold items. Get lock icon for the completed and solds and it works only once for the current search. When I execute a new item search the expand all filters is r...

Resolved! eBay IOS New Messages

so there is a bug with the new message on ios 15 and 16, when you type a message using the new messenger part of ebay the keyboard keeps dropping down which makes you lose the message you are busy typing anyone else had this issue?

Expired offers

For a couple of days I was able to delete expired offers and declined offers. It was so great to finally have this ability after asking for that feature for months. It was working perfectly. Now, that is no longer available and the app is back to bei...

Upgraded to 6.81.0, can no longer sign in, reporting 'nil error

iPhone XS MaxIOS version : 16.03App version 6.81.0Upgraded to 6.81.0, can no longer sign in, reporting 'nil error.

Log in verification

My sister and I share a acct, and everytime my sister tried to log in , the 2 step verification sends the code to my phone, Is there any way to turn the 2 step verification off, or does anyone have any suggestions???? Thank you so much

EBAY APP

How do I get the ebay app on my phone

Shipping policy and return policy causing issues when creating a new listing on Android mobile app

This has been a problem in the past, then was fixed for quite a while, now it's back again. Whenever I go to list something, I usually search for the item first, find someone who has a similar item for sale, scroll down to the bottom and select sell ...