Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Completed listings

I can't find completed listings anymore to see how much items have sold for. It used to come up as an option but I'm not seeing it anymore. Can someone help me with this please? Thank you

Won’t let me login on app anymore

On the app, Whenever I try to login into any of my accounts (buying, selling, one for parents). It gives me this message “you have exceeded the daily limit so access for the individual function will be denied for the rest of the day. Please try again...

viewed items won’t delete

When I go to clear my viewed items several wont delete but only shuts down app completely every time I try. This is a recent issue. Kindly rectify, I look forward to your response.

Resolved! App crashes when trying to sign in

Brand new Samsung s10All the latest Android security patches have been installed.Android 12.Patched 1st April 2022. Installed the ebay app.click sign in with email.app crashes. Tried:Uninstalling and reinstalling the app.Clearing the cache.Clearing t...

User avatar by Adventurer
  • 194 Views
  • 1 replies
  • 0 helpful

Resolved! Open a c

How to open a case for a defective item received when it says no return ?

User avatar by Explorer
  • 140 Views
  • 1 replies
  • 0 helpful

Item number

One of the bugs I have identified Is that it’s sometimes very difficult to copy and paste item number from eBay app. can this be rectified please.i am using an iPhone 12

User avatar by Explorer
  • 98 Views
  • 0 replies
  • 0 helpful

Feedback filter

I think the app should allow you to have lockable filters (similar to the lockable filters in search bar) to be applicable in the purchased items to allow sorting by feedback status to enable an easier process for leaving feedback. being a frequent e...

User avatar by Enthusiast
  • 88 Views
  • 1 replies
  • 0 helpful

APP BEING HACKED BY RUSSIANS?

Seems like a stupid question, right? Well here I am, most of the morning just looking for / narrowing down various swiss made watches that catch my eye in the APP ‐ when I go to filter my search further... I'm getting the list of options ALL OF A SUD...

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User avatar by Rising Star
  • 216 Views
  • 2 replies
  • 0 helpful

Ebay app

Schmeißt mich jedesmal von der app,bei genote raus,seitdem ich es aktualisiert habeBitte beheben schnwllmöglich,da es seit der aktualisierung nur Probleme gibt ,auch mit der Bezahlung

App crash

Hi, I have a Samsung Galaxy A13. Whenever I try and open my bids & offers the app crashes and closes down. Please can you advise how to resolve this? I have already tried uninstalling and reinstalling the app but its still the same.Thanks

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