Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Saved searches

Has been ruined.. why do we need a font that big? An when I got into one of them it doesn’t just show me the new items it shows me everything.. it’s terrible!! How can I put it back to how it was before?

Didn’t win items not updating on app

Hi. does anyone else have an issue on the app where your “Didn’t win” auctions aren’t showing up or at least not updating in that tab? Mine stopped over a week ago. I uninstalled the app and reinstalled and still nothing. thanks for any help.

User avatar by Adventurer
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App issues

I started having the issue where I cannot view my sold items ,especially under the "ALL" tab the other ones seems too be working fine "Samsung S21 Ultra"

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eBay App Defaults

The Android app is very frustrating to use as a seller, since eBay only allows certain preferences to be saved, and will constantly default to others that I do not want or need. For example: Offers: I never use offers. Ever. It is incredibly frustrat...

Invalid Request when signing in

I'm trying to install the app on a new tablet but can't log in. I'm on Android 11. It's the newest version of the app. I've tried several uninstalls/reinstalls. I've cleared cache and data and tried again. I've granted all permissions. I've tried usi...

Update

This is driving me nuts! It wants my Apple ID, but there is nowhere to type it - only the password box. It won’t accept my password without the ID

Too many long and stupid updates hinder opening my account.

Hi . When I log in to my account I always encounter a request to update. It is something that has become unbearable and requires a long time to reach this **bleep** account. I am seriously thinking of changing the purchase from another market in whic...

Help! I can not open app on iPhone 12.

I have iPhone 12 Pro. I just had up date iOS 15.6 and EBay app as well. Now the app will not allow me to sign in. I’ve done all the fixes but it still does not work on my iPhone. Anyone else having this problem?

Item description not showing on mobile devices

My customers are messaging me that they cannot view the Item Description. To my dismay they were right. Not only does it not show on an Android Tablet, but it also does not show on my Iphone or my Ipad. How can one sell product on Ebay without a desc...

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