Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Refine options on search

I use to be able to refine my search on here when you search through the categories optionsThen they did an update and now the refine has disappeared....

Search options missing

When I log into ebay iPhone app.. Under clothing search options.. options like style, size, size type are missing .. tried deleting and reinstalling app.. The options show up but when I log into my account.. they disappear.. really frustrating

upc codes

App won’t allow me to enter UPC code therefore I can’t list items on the app like I have been doing for over a year. What happened???

eBay no longer opening in updated app

Just upgraded to iOS 11.1.2 and updated app.App is now timing out, had to log on via safari so it not the connection.Have deleted and reinstalled app now I can’t sign in cause of hanging/timing out.Any suggestions?Thanks

Buy counterfeit goods

I bought counterfeit goods in ebay you want the following informationBuyer: my item :arrival00077-9Seller: bfmatrix4Sell item:142602208034

Fix you’re app or it’s worthless to sellers

I have no idea why you would update your app and take away the option for sellers to see the fees eBay is charging you but i am deleting your app until it’s fixed. Now this makes a pain because i now have to type my password every time i want to log ...

Cant get rid of Notification

I have a stuck notification, somebody bought 2 items then decided they didn't want them, so I refunded the money but one of the items is still there and says Paid Post Now. I can't find any way to get rid of this when I press the notification it just...

Purchased items update

Hello, I recently purchased a new android smartphone & have the latest eBay update on it. I also still use an old iphone smartphone that has eBay app version 4.1.5 installed on it & works perfectly. I noticed a definite preference in the old app when...

EBay messsing up on the iPhone X

Ok when I go to the page to bid I hit the bid and it starts to jump up and down making it impossible to rebid iam losing auctions left and right due to it doing this??

Question/Request for the developers re older versions of the eBay app

Why is eBay retiring older versions of the app and trying to force the new one on us? The older versions are far superior and we, the customers, should be able to choose which version we prefer to use.I have both old and new versions (on separate dev...