Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Back button on active listing shows menu instead

In the eBay app on Android, in Selling, view an active listing. When you tap the back arrow at top left the app menu is displayed instead of going back to the list of active items. I have to use the Android back button to get back.For sold items the ...

Welcome to the Mobile App board

Hey everyone! We have combined the Android and iOS app boards into the Mobile App board for readability and convenience. Please continue posting your concerns for both devices here. *** Please include which device type you're using (iOS or Android) w...

Urgent. App not showing condition summary!

The android app no longer shows the content of the "condition summary" aka "seller's notes". Screen print attached. The only time words are shown in the description section without clicking to the "see full desccription" is if the seller's entire des...

Language

How can i change the language in the app??

Resolved! Search changing entered words

When entering search term, after a couple of seconds the term is changed without my input. For example I entered "neovet" and shortly after it got changed to "nevet". This behaviour has happened with other search terms as well. Also after toggling eB...

eBay app, and chrome browser reloading issues

My Samsung galaxy tablet, ebay app and eBay on tablet Chrome browser recently select any item goes to page about 1 second then white page in triangle says item not found, and reload, does not reload or go to item I want to look at, works fine on sams...

What is wrong with motors years?

why are the years all mixed up? This makes it very difficult to look for a car in a specific range. Harder still if the years are older. You used to be able to just type 1956-1962 but now it's this. Terrible

I had lost less email account I need to get to my orders

Sending an invoice from your phone

Is it possible to send an invoice from the app on your phone? I can’t find any “send invoice” anywhere

Resolved! First class shipping option gone!!

I can’t for the life of me find first class shipping option on the app. My listing was only 8 ounces and I changed that and it still doesn’t come up it only shows Priority. I don’t have a computer so I have to do the desktop on my phone and it’s a pa...

Full of scammer

Found recently it’s full of scams. vehicles that should be £40,000 on a buy it now for £7500. Near impossible to report it to eBay, takes ages to do it and they don’t do anything about it anyway. Just as bad as marketplace now

Cannot purchase from previous seller

For some reason, I cannot purchase an item from a seller I have purchased from before? It shows me a picture of the item, as if it was going to load the page, then goes blank for a millisecond and the says “You have purchased from this seller before ...

iPhone 14 pro blurry photos

Got a new iPhone today and have found that the eBay app cannot focus on closeups. The iPhone native camera app works fine but the barcode camera and listing camera are fully blurry unless you stand back.

Mileage options

Having issue being able to narrow down vehicle mileage on iOS. Only options are unspecified and less than 10,000 miles

Just switched from Android to Apple phone - need help and advice on posting photos

We were accustomed to taking photos with our Android phone, then sending the photos to our gmail account, downloading and posting to our ebay listing. I just transferred to an iphone, and find I can't send more than one photo at a time to my email ac...