Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Cash register cha-ching sound not working

I recently noticed that I'm not getting that cha-ching sound when I get a bid or a sale. I went into my Ebay settings and it's not even an option on my sound menu. What's going on? I'm selling items and not even aware of it until I go into my app and...

Artikel in Warenkorb legen geht nicht

Guten Abend,Beim Versuch den Artikel 150620208598 in den Warenkorb zu legen, kommt immer wieder die Fehlermeldung die ich angehängt habe.App ist aktuell, auf Galaxy S20 FE 5G mit ebenfalls aktuellem Android.Bitte Abhilfe schaffen.Danke und frdl Grüß...

App for eBay

I can’t download the app in my AppStore to get eBay app to show get

Notifications are getting Glitchy

Alright, now I'm getting iritated (Android App) Notifications are getting spotty. I noticed today that I wasn't getting the Watchlist notifications (15 minutes before listing ends). I get sold listings and all that, but not 15 minutes prior to end. W...

Iphone ebay camera app wide angle fix

new ios update switched the in APP Camera to default wide angle ( 0.5) on ebay app on a iphone and it wont let me go back to taking photos normally

Why doesn't Seller Hub show up on my home page? The only way I can access it is though HELP.

Iaf token????

Can’t sign into app. Same as the past few questions on here just keep getting told my iaf token has expired… can someone from eBay at least tell us what is going on?

Expired Token and can't use the Ebay App

Ok, so all was good with my Ebay app on my Android phone until just a couple of hours ago. Now when I try to view my items for sale or search for anything I get two different messages. When I search for something, I get "TRY SEARCHING FOR SOMETHING A...

Face ID issues

I click open the app and it wants to use the use ID, which it should do to begin with. Then It flashes the Face ID box over and over again finally giving an error that I’ve tried too many times and am locked out. It’s been doing it everyday. Sometime...

Send a refun

I want to send a full refund to a buyer.

EBay App Messages

Can’t open messages through eBay app have removed and downloaded upto date app, have also done my latest software update on iPhone, have turned the phone on and off multiple times. I have also sighned in on my son’s iPhone and still the same thing wi...