Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Sending an invoice from your phone

Is it possible to send an invoice from the app on your phone? I can’t find any “send invoice” anywhere

Resolved! First class shipping option gone!!

I can’t for the life of me find first class shipping option on the app. My listing was only 8 ounces and I changed that and it still doesn’t come up it only shows Priority. I don’t have a computer so I have to do the desktop on my phone and it’s a pa...

Full of scammer

Found recently it’s full of scams. vehicles that should be £40,000 on a buy it now for £7500. Near impossible to report it to eBay, takes ages to do it and they don’t do anything about it anyway. Just as bad as marketplace now

Cannot purchase from previous seller

For some reason, I cannot purchase an item from a seller I have purchased from before? It shows me a picture of the item, as if it was going to load the page, then goes blank for a millisecond and the says “You have purchased from this seller before ...

iPhone 14 pro blurry photos

Got a new iPhone today and have found that the eBay app cannot focus on closeups. The iPhone native camera app works fine but the barcode camera and listing camera are fully blurry unless you stand back.

Mileage options

Having issue being able to narrow down vehicle mileage on iOS. Only options are unspecified and less than 10,000 miles

Just switched from Android to Apple phone - need help and advice on posting photos

We were accustomed to taking photos with our Android phone, then sending the photos to our gmail account, downloading and posting to our ebay listing. I just transferred to an iphone, and find I can't send more than one photo at a time to my email ac...

Watchlist not loading

Watchlist and Bids & Offers not loading on iOS app today, all other functions working okay

Watch list errors.

Cannot add or remove anything from my watch list today. Maybe down to the latest update? Works fine on my old Android phone and the app, just not on the iPad app. Is it just me or is it everyone on this app?

Cha - Ching sound not working

So I just got the new iPhone 13 pro max. I had all my apps transferred from my older iPhone to the new one, but I noticed that when I make a sale on eBay the “Cha-Ching” sound doesn’t go off. All of my notifications are on for eBay. Banners, sounds, ...

Login limit exceeded

I have two accounts i log in and out of , i apparently reached log in limit , and my access has been denied . It states try again in 24 hours , i have. I still cannot log on .

Can't request combined shipping invoice from app?

I spent way too long on ebay customer service chat with no help, so I'm asking here. I recently put several items in my cart and wanted to request an invoice from the seller with combined shipping, but I couldn't find any options to do this. I borrow...

Listing issue

HiFir some reason before the newest Update i remove a ended listing then i go to my buying listings and back to the ended listing the removed listing is allready there again and it sure is a bug

Newest App update

You've removed the ability to filter vehicle search results by colour. Another pointless loss of functionality in a long line of pointless app updates, ie new fonts, changing menu positions. Everything doesn't need constant tweeking just for the sake...