Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can't access SOLD items via image search on app?

It seems the choice to search SOLD items from an image search is not appearing on the app. Is anyone else having trouble with this? I'm not talking about my own sold items, I'm talking about finding comp info from an image search. Any info on this wo...

User avatar by Adventurer
  • 867 Views
  • 7 replies
  • 0 helpful

Request Total From Seller Feature in App

There have been multiple threads requesting this app feature for several years. On desktop, or in the browser you can "request total from seller" - an easy way for sellers to combine shipping for customers buying multiple items - and an easy way for ...

User avatar by Adventurer
  • 139 Views
  • 0 replies
  • 0 helpful

iPad unable to find data

Whenever I try to update an item on my iPad I get an unable to find data error message and I cannot continue. My iPad says my software is up to date.

User avatar by Adventurer
  • 101 Views
  • 0 replies
  • 0 helpful

return item

I need someone from eBay to call me relative to a return I am trying to make. I am unable to download pictures in order to return item. Please call me.

account name

Hi, I am new to Ebay selling. I was trying to print a shipping label with me (the seller) and the intended TO person and address. I was trying to make the buyer the one who is shipping item back to me. The system kept not recognizing my password so I...

Uploading Photos via app on iPhone

Just moved to a new phone, iOS version 17.0.2 Can start a listing on my phone just fine, but when adding photos, select the ones I want, click upload and I end up back at the photos viewer with no photos uploading or uploaded. Anyone else experiencin...

App Revise Listings Issue

Starting today I am unable to revise listing from the eBay mobile app. I am using IOS, have updated to the latest version, deleted and reinstalled the app. When I choose revise the wheel spins until I cancel. I let it spin for minutes. EDIT: The ONLY...

User avatar by Adventurer
  • 511 Views
  • 22 replies
  • 1 helpful

Update app

It’s telling me to update app but it’s already updated. Won’t let me proceed on the app. I’ve uninstalled and installed again and same thing.

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