Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Packing slip after purchasing label? Uhgg?

I wish ebay didn't change the way we were easily able to print out packing slips, Before having to purchase a shipping label. It was a easier more minimal way as far as not having to use so much ink toner. Now even if you try to print the packing sli...

The app is not installing

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Filters

I am using an iphone 8 Plus, ios 16.3.1As a seller, I need to be able to get the Solds to come up, but something is blocking this and I can't get sold or completed. I also can't get the more detailed specifics to come up. Add to this Sort defaults to...

I no longer get the ca-ching sound on my phone

MUAA ON Ebay APP

Hello, I would like to ask if there is any chance that MUAA, i.e. the account for my employee, will work on the phone app? He deals with the search sold items for shipping, and currently uses the browser on the tablet, but I think that it would make ...

Phone Number Selection bug

Hello, In the iPad app, there is a bug in the personal information section for changing your phone number. In the list of countries Switzerland is shown with an incorrect country code (+268). The correct country code is +41. (268is Swaziland).

How do i access the dropdown menu to issue a parcel refund to buyer on my android phone

Won’t stay logged in

The app isn’t working It won’t stay logged in and keeps using the face recognition every second to sign in.

Title bug

Three or four updates ago, the title stopped auto capitalizing the first letter of each word. Also, the auto suggest/correct feature doesn’t work in the title anymore. Is this the new normal? After three or four updates, it’s still like this.

Paypal login won’t load

Paypal login won’t load within eBay app. Gets to the the one time code, but won’t ever load. It’s just grayed out and won’t actually fully populate. Mine has been this way for months. Anyone else having this issue?

Resolved! Ebay barcode scanner stopped working today March 1 2023

I have a Motorola Moto g stylus 2022 phone. The ebay app scanner was working fine until today. Now it just does not do anything when trying to scan. Something changed in the ebay app as it was working fine the last time I used it 2 days ago. Anyone e...

Resolved! App not updating Paid-Ship Now

The "you have items to ship" notification in the app does not seem to be working properly. It has been an ongoing issue for about 3 days. This has happened sporadically before, but never for this long and wanted to make sure it was put on the board. ...

Zip Code and Shipping Dont Auto Fill When Listing

I have been using the app to post listings. It was working great for a couple weeks until tonight. When I make a new listing it asks for me to fill out the shipping, everything's blank. I can't actually even fill it out until I go to the section belo...

Resolved! Sign Out option on mobile app not visible anymore

Android phone went through update ( i have older phone and son has newer phone)... and when you used to click on the Username for your account, it would drop down to sign out option. This does not exist anymore !!!!!!!!!! this happened today.now you ...

Ebay Paid Now Notifications on Android Ebay app wont clear

I've had 7 Paid now notifications that won't clear off my app. Tried clearing them on browser and that didn't work either. Shipped these items over a week to two weeks ago. All items delivered. Still waiting for "Paid now" notifications to dissappear...