Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Buffering on revise listing can not update

When I go to listing all it does is buffer.. tried everything . Reinstalled aft on I phone, computer is fine, can’t list but customer side seems fine

"Great news!" added in front of notifications on iOS

They changed the notification when you sell an item to say "Great news! Your item sold for $1..." Yes, it cuts off not only the price but you have no idea what the name or title is. You have to squint at the small little picture instead. You actually...

Lost all of my liked items

I use eBay a lot and I have saved a lot of items during my time using it- just recently I created an account (even though I thought I already had one) and all of a sudden all the listings I have saved are completely gone and reset. Is there any way I...

App not updating pricing

When items are within their last 1 minute of bidding the app does not refresh the current highest bid.

App problems

Whenever I try to request a payout, it keeps saying 'nothing to show'. I then have to sign out and sign back in before I can request my funds. Very annoying.

eBay app has changed which 3 feedback items are posted on all of my listings.

Instead of the 3 most recent feedback it now shows what it considers the 3 most relevant feedbacks. I am a top seller, have over 4000 feedbacks, 3 of those are negative reviews. They consider one of my relevant feedback to be a negative feedback lef...

App crashing!

Trying to list items.App keeps closing when trying to enter brand name on listing!Also missing some photos in listing which were already loaded!PLEASE FIX ASAP!Thank you!

App crash when redeeming points at checkout

Using iOS 16.6When making a purchase in app and redeeming points in any quantity (can use some or all), the app applies the discount and then immediately crashes. No matter how fast or what form of payment, the applying of points causes a full app cr...

Recent iOS updates

Since the last update of this app it seems to have loads of issues, if I click on contact the seller I get a make an offer screen appear when the item doesn’t have this option, if I try to use that as an option to try to contact the seller it won’t l...

iOS app login issue

My phone updated to iOS 16.5 last night and I have to login to the eBay so this morning again. When I get to the screen to enter the verification code no keyboard appears to allow me to enter the number when I select a cell. anyone else has the same ...

Search field bug in iPadOS App with external display

Under iPadOS 17.03, when my iPad Pro 12.9 (5th Gen) is connected via HDMI to an external display, the search field in the eBay app is not displayed, but is still functional. Typing will be accepted but no text is visible and the field is not visible....

Loss of half item specifics for clothing, help

Two weeks ago I went to do a listing and when got to item specifics I saw that Country of manufacturing was missing, chest size missing, length, wash care, vintage, MPL missing, sleeve type missing. Well I kept doing my 15 listings a day, thinking it...

App popping up on every page

How do I stop the mobile app from popping up on every page I click

Issue with Uploading photos for sales listings

When trying to upload photos, in the recent photos tab, half the pictures don’t show up, and when you click on the photos/albums tab, it lets you pick the photos to upload, but when you actually press to upload, I get a blank page. I’ve tried everyth...

iOS Keyboard

One of the frustrating points when using the iOS app is that it doesn’t seem to use iOS’ native “keyboard” auto-correct engine. When typing in the app, it never corrects spelling or gives autocorrect options.