Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! TURN OFF WATCHED ITEM REMINDERS

How to turn off the INCESSANT WATCHED ITEM REMINDERS on iOS app ?????? NOT the item ending soon notifications, they can stay as they’re actually useful. Just the WATCHED ITEM REMINDERs no viable solution on the forum. Someone please help !!!!

Resolved! Detailed item description hard to find

Recently a buyer contacted me, infuriated that I had put no description for one of my item he purchased. After exchanging a few message, I found out that, as a user of the Mobile App, he was not aware that a more detailed description, the one entered...

Can't login to mobile app - Something went wrong 429

As above, everytime I try to log into my eBay app I keep getting the same message - Something went wrong: 429 I have removed the app and re installed it but still with no joy. I have cleared cache and again nothing but I can login via my computer and...

User avatar by Explorer
  • 87 Views
  • 1 replies
  • 0 helpful

Bug when buying same item again (iOS app)

When returning to the same seller to buy the same item again (I buy a lot of bolts and hardware and have preferred sellers), if I click on the item it bypasses the item page and shows a historical “you’ve purchased this item” page. This has happened ...

Items not visible in watch list

I noticed the other day that a lot I was watching seemed to vanish just to be marked sold in my watchlist a day later. Today I got an "ending soon" notification for an item I'm watching but it is now not visible in my watch list even though the listi...

User avatar by Adventurer
  • 541 Views
  • 2 replies
  • 0 helpful

Ebay App not showing Draft listing

Hi eBay,I’m looking to sell some items but cannot see the selling draft in the app. If I go online, I can see the draft but it’s not so easy or intuitive trying to do it via your website on my phone. Why can I not see this via the app and adjust acco...

It's a shame that Ebay forgets its customers who don't have a mobile phone/smartphone

I have been an enthusiastic customer of Ebay for many years and about 60% of my possessions come from there. However, I find it a pity that many vouchers and other advantageous promotions can only be used by a customer if they own a mobile phone/smar...

Saved Searches

Posted at the request of eBay. Since last update my saved searches are useless. Searches limited to UK only are ignored and number of new items available include internati  onal sales. Price limits are showing in us dollars in my search criteria as w...

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iOS Background Delete Improved. But Crashes More Frequently.

So the "background delete" in iOS is much improved. But the app will quietly crash about every 2-5 listings. I'm in the middle of photo editing and woosh. eBay's app is gone and there are all my app icons. When I restart eBay iOS app. It may or may n...

User avatar by Trailblazer
  • 95 Views
  • 1 replies
  • 0 helpful

Sallem saleh

Need repair on Allstate phone warranty protection warranty I bought 

Item description from the seller - UX

I was very excited after an update (a few updates ago) when I realised that - finally - eBay had changed how the ‘Item description from the seller’ closes so it can be pulled down to dismiss instead of having to reach up to the X to close it. then th...