Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Payment section on app: “there is nothing to show here”

My payment page is blank only with “there is nothing to show here” when it was working fine yesterday. Need it fixed

error code 429

I could not access to eBay app because it shows "Something went wrong 429".

Cha Ching sound not working on iPhone 13

I just purchased an iPhone 13 and the cha Ching sound is not working. Spoke to Apple Support and they checked all settings on my phone and said everything was fine on their end and to post here to see if eBay can fix the problem on their end which is...

Filter for only EU countries

Hi I wish there would be a filter when looking for only EU countries !!Please make it possible!

Drafts

Newbie here ....It seems only 5 of my drafts show up on the app on my phone...If I add another one, one will drops off and I still only have 5. What am I doing wrong? Thanks for any reply

Issues accessing eBay mobile

Hi I’m having big issues accessing eBay via my mobile, this issue has been going on for about three days now. When I open the app up it takes me through facial recognition then states blank and will not open any further. I’ve update the app via the A...

Werkt totaal niet

Ben al de hele dag aant proberen maar de eBay app blijft continu hangen

Resolved! Mobile App Features

Hey eBay community! I'm on the hunt for some insights about the eBay mobile app. Whether you're a seasoned pro or a casual user, I'd love to hear about your favorite features, any cool tips or tricks you've discovered, and how the app has made your b...

Terrible ebay app experience on ipad. Recently changed in the last few weeks to a light box

Terrible ebay app experience on ipad. Recently changed in the last few weeks to a light box And can’t view the description properly. please change it back! I would happily add a a screenshot but there is no provision to do so (no upload function avai...

Resolved! Ebay 2 step verification not working

I receive the message "we ran into a problem" every time I try to approve the 2 step verification on the app. I can't do anything on the full site right now without it being approved on the app essentially i'm dead in the water. I deleted the app 3 t...

Resolved! eBay app

How to get eBay app to my mobile phone ?

eBay Motors Date Range Filter

Can you please bring back the ability to select a range “from 1965 to 1976” for example, instead of individually hunting and pecking for each specific year? Not to mention the pain in the keester factor, if there are no 1971 or 1972 items for sale at...

Cannot stay logged into app

For the past month my app makes me log in every time I click on it. I’ve never had this issue until late October. I deleted the app, reinstalled it and same thing. I don’t have time for this when selling and buying. Any suggestions on how to fix this...

Background Removal Tool FAQ

Using image cleanup and have some questions? Check out the following FAQs to help you out. WIll this feature work on my device? This feature only works on eBay iOS and Android native apps. Please make sure to install the latest version of the eBay ap...

Error code 429 cannot access the application

Keeps coming up with code 429, I cannot access the application. It is also now coming up with a blank screen when I try to sign in.This is a business account therefore I need to resolve the issue as soon as possible please. Thanks