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Forum Posts

Sold item, not delivered and returned to me

Sold an item, buyer paid. During shipping got a notification that the item was being forwarded to somewhere else per buyer's request. It eventually came back to me (wasn't delivered). What should I do? My funds are still on hold. Any advice?

User avatar by Pathfinder
  • 30 Views
  • 1 replies
  • 0 helpful

Haven’t received item yet

I ordered a calendar a while ago and I HAVEN’T gotten it yet! I haven’t even gotten a email saying it’s been shipped yet! It was a Harry Abrams Sonic the Hedgehog 3 Wall Calendar I ordered it on January 3 and it STILL hasn’t shipped

odd situation - buyer not responding

I had a buyer purchase an item on December 19. I tried to contact them with no response. I sent the invoice and last week it said they paid. I tried to contact the buyer again and they won't respond. Now I try to get on the transaction and it says th...

User avatar by Enthusiast
  • 20 Views
  • 0 replies
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VAT

I live in Switzerland. I have been regularly buying stamps for my stamp collection from a dealer in the UK. I have never paid VAT on these purchases. Suddenly, this month, when I click on "Pay Now" a VAT fee appears. What is going on?

User avatar by Pathfinder
  • 30 Views
  • 1 replies
  • 0 helpful

auction minimum bid

I am auctioning off a high priced item. This makes the reserve pricing fee too much to absorb. Is the minimum bid amount I set the minimum amount someone can bid, and thus purchase the item for?Thank you!

User avatar by Enthusiast
  • 64 Views
  • 3 replies
  • 0 helpful

Increased Shipping charge fees

I shipped a package a month ago, now eBay is saying FedEx charged me an additional $43 bc my weight was 7 lbs more than the label. I dropped the pkg off with a representative at the FedEx, they gave me a receipt. If there was an issue they would have...

Resolved! ups shipping adjustments

every time I ship a round tube 37 inches long it cost about $12.00 and 2 or 3 weeks later I get billed for $20.95 extra saying that the weight on the label was 48 oz and the billable weight was 3 lbs (48oz is the same as 3 lbs)When I click on the lin...

User avatar by Pathfinder
  • 84 Views
  • 2 replies
  • 0 helpful

Refund

I asked for a refund from a Chinese overseas seller. They never shipped the product. When I ask for the refund, they denied my refund and still doesn't say the product was shipped. They told me they would give me a refund. And I still haven't receive...

credit for reprinted shipping label

I had to reprint a shipping label to add insurance. I have not received credit for the unused label. The item has been shipped and delivered. The item still shows it needs shipped and under the tracking and manage shipping tab it shows carrier has re...

Account

My account was temporarily blocked by simultaneous access, how do I unlock it? I don't speak English

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