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Forum Posts

Credit for using App

I was supposed to receive a $5 credit for using the EBay app for the first time. But the credit didn‘t show up on my order. How do I receive the credit?

Vintage Black doll identification

*HELP*Vintage Black Doll in what I believe is the original clothing. Yku can notice the PSEG red cheeks. The doll does have the Rollie eye feature. I am not able to find any dolls with the location and format of numbers. I will attach a photo of the ...

Resolved! Combine Shipment Credit Back

Hello. I'm new at the "combined shipping" option. I have a customer who has two separate orders. I combined the shipping to save the customer on shipping costs. Does the ebay system automatically credit the buyer back or am I supposed to figure out h...

Removing false negative feedback

Had a buyer leave negative feedback on an item that was still in transit. I recently sold an item and had it shipped out, I went back to check the status of all my orders and saw that a buyer left negative feedback stating they never received it. For...

Resolved! Unreceived Purchases

I’m having trouble with getting refunded for an eBay purchase that never came. PayPal was billed and shows on my PayPal account as paid on January 3 2025. Shipping email shows arriving on January 15 2025. Item did not come but this big deal is that m...

post a review on a seller

I bought a laptop battery last year and the seller hasn't provided any assistance with the unit's warranty. Since 99% of the people have a positive review w/ this company I'd like to post an alternative perspective - yet I don't see the links to do s...

User avatar by Enthusiast
  • 16 Views
  • 1 replies
  • 0 helpful

why are my auctions not showing up for others to find?

I am an ebay hobbyist, not a high-volume store. I have a few odd things to get rid of, and that is what I use ebay for. My one auction has been sitting for ages, but I get it - its an oddity people may not want. But I've only had 1 view over the past...

Resolved! I'm sure this has been asked before...

I'm having an issue where when buying, sometimes (rarely even) an order uses an old address. I checked my account and the address is correct there, so I'm guessing it has something to do with the payment method I chose eBay auto-fills the incorrect a...

User avatar by Rising Star
  • 29 Views
  • 2 replies
  • 0 helpful

Review an order before payment is made.

How do I review an order before it is paid. Currently after winning an auction the payment is automatically paid before I can review the total. I bid on several items from a seller that combines shipping. The shipping is being charged for each item a...

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