Increased Shipping charge fees
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01-20-2025 05:32 AM
I shipped a package a month ago, now eBay is saying FedEx charged me an additional $43 bc my weight was 7 lbs more than the label. I dropped the pkg off with a representative at the FedEx, they gave me a receipt. If there was an issue they would have told me then and I would have chose a different shipping option. How do I dispute this? I can’t seem to reach a live person with EBay customer service.
Increased Shipping charge fees
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01-20-2025 05:40 AM
FedEx checks the weight and size of packages as they travel through their system. If you had already purchased the label the agent would not have checked the package when you turned it in. The machines caught the problem while going through the system.
There is little chance of fighting these additional charges as they are imposed by the shipping carrier and eBay just passes them on.
Volunteer Community Mentor and Seller since 2012