Shipping

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Lost package by USPS CANT FILE claim on usps

I shipped the item via eBay. USPS , USPS lost five packages in 2025 for me and we only few months in new years, and I sell less than 60 packages so far this is ridiculous last year. I had only one lost package, when I go to USPS website to file a mis...

eBay shipping label program hurting sellers

I am not using the ebay shipping label program anymore as it’s supposed to be a discount to us but we are getting ripped off by UPS and Fed Ex . Fed Ex and UPS are auditing packages with eBay shipping labels and using their fraudulent Dimmensionsl we...

Overpaid customer shipping

Customer paid for camera that is charged double the weight and 3 times the size for 15$ I correct the size it goes to 7 $ where does the 8 dollars go ? Since I edited and not wait do usps to refund me for wrong size, I do not see my amount of made mo...

Adding the Non-Machinable Surcharge to my shipping label.

Hello! I have been selling on here for years. But have recently been selling some sports cards. The post office strongly suggests that I ship them NON-MACHINABLE which is a 50 cent surcharge. Right now I am paying the basic postage through eBay for a...

USPS PICK UP CHANGES

Just a heads up. I imagine the same and/or similar will be happening all over. Our local PO is a small, part time office. Our postmaster told us today that starting "sometime soon" ( that's all the timing info. they've been given ), there will be NO ...

I sent a package via FedEx SmartPost ground parcel. It got stuck with FedEx. How do I file a claim?

I sent a package via FedEx SmartPost ground parcel. It got stuck in transit at a FedEx facility. The system says that I called before and that my package did not move since then. The package was shipped on 24 March. As of 4 April, it is sitting in a ...

Cannot get the store discount on my boxes.

I tried ordering some shipping boxes, using the code supplied, and it keeps sayong this discount cannot be used on this order. Has something changed?

What is the best way to ship a heavy pair of roller skates?

What is the best shipping option for heavy roller skates?

Can You Sell Board Game Card Parts/Replacements Using eBay Standard Envelope Shipping?

I've seen sellers using eBay Standard Envelope Shipping to sell Board Game Card Parts/Replacements. An example would be a "Professor Plum" card from Clue. How do I do this while following Ebay rules/regulations? It appears the only way is to designat...

Suggestions for manging shipping costs to Alaska, Hawaii and other hard to reach US places

Hello all. I'm looking for suggestions for how to setup my shipping policies and listings to better deal with the occasional order from Alaska, Hawaii and other hard to reach places which I end up taking a shipping loss on. I sell specialized woodwor...

Resolved! USPS Incorrect Rountings

Anyone else seeing USPS suddenly rerouting packages to the other side of the country? I had two packages routed and landed Hubs in FL and IL, then suddenly they get sent to AZ?? This is causing a sever delay in delivery and also my payout since these...

Attempted delivery and now at the post office?

What do you do when the package you shipped was attempted to be delivered and is now at the post office? As a new seller I do not get paid until it has been delivered. How long does the customer have to pick it up, what happens if they do not pick it...

Good morning, my name is Darinel. I made a purchase financed by Affirm and it's been process

Good morning, my name is Darinel. I made a purchase financed by Affirm and it's been processing for over a week. I want information about my purchase.

Is there a way to disable this invasive new insurance popup when creating a label?

It just started in the last week. Whenever I generate a label from within eBay, if the shipping method doesn't include enough insurance to cover the order, it now throws up a popup asking you if you want to buy insurance, and the devious thing is tha...

Shipping change of address

Hi all,About 30 minutes ago, eBay notified me that I had made a sale. I promptly printed the label. Now the buyer has messaged me asking that I change the shipping name and address. Not sure what I should do. Please advise. Thanking you in advance.