eBay

mchi2012 · ‎04-23-2023

On Its Way to Rincos Sorting Center. What does this mean? Who is taking the package to Rincos? Is it the same as Shipping Label Created. A package I'm due from South Korea has had this status over a month. I contacted the seller, he said the package was lost in transit and that he would resend. That was 2 weeks ago. I received no new tracking number and a few days have passed, with no reply, since I again contacted the seller asking for the tracking number. Was he full of it?

marnotom! · ‎04-23-2023

Has the last estimated date for delivery passed? Are you still within 30 days of that date?

If the answer to both those questions is “yes,” you should be filing a claim of non-delivery.

pickermall · ‎04-24-2023

See if you can file an "Item Not Received" claim. The seller may be stalling you.

stuff4divas · ‎04-24-2023

@mchi2012 here is an eBay thread to read from another buyer dealing with Rincos with a solution>

https://community.ebay.com/t5/Shipping/Rincos-shipping/td-p/32023800

wastingtime101 · ‎04-24-2023

Hey @mchi2012 - track the package on this website:

https://parcelsapp.com/en

If it shows you the US leg tracking number on the right then you'll have more info to go on.

If not, the link from the poster before me shows a buyer that was able to get that second tracking number from Rincos.

If no joy at all, then follow the item not received process mentioned by the first 2 responders. Remember you only have 30 days from the estimated delivery date to file a claim, so don't let that window close.

GLORIOUS!

mchi2012 · ‎04-24-2023

Thanks. I'll try the Rinco email address

mchi2012 · ‎04-24-2023

I've been tracking the lack of progress with the Parcels app. No US leg trking on the app or on the Parcels website. I appreciate the info. Thank you.