I had a buyer open an INR for an item that tracking shows was delivered
to their mailbox. Before they opened the case, they messaged me saying
they hadn't received it and I walked them through next steps, check with
neighbors, contact their local pos...
For the last few days, when I purchase shipping labels, instead of
getting the option to choose between PayPal and pending payouts for
payment, the message I get is "Automatic PayPal payments for USPS
services have been set up". This message only app...
I had several of my listings removed as eBay suddenly decided that they
were miscategorized. I've had issues in the past where eBay had added a
new sub-category, didn't communicate it, my listings auto-renewed and
were flagged as miscategorized and r...
I received an email this morning stating that a bunch of my listings had
been removed due to a policy violation, specifically, the Direct Sales
policy. The exact explanation I received was:Please understand that you
stated " I only accept offers on l...
Good to know. I've only had this happen a few times over the years, and
in the past calling got the case closed immediately, but it appears
that's no longer an option. I've already re-uploaded tracking (why eBay
doesn't just use the tracking informat...
I spoke with a CS rep on Monday and they're aware of the problem and are
"working quickly to resolve the issue". She assured me that it would be
resolved within 24 hours and in the meantime, I'd have to print labels
individually. Clearly, it hasn't b...
Thanks for the feedback everyone. I spoke to someone in the "Accounts"
department, who admitted that the person who reviewed and flagged the
postings misinterpreted the statement. They were able to reinstate all
of the listings. I guess the key, as a...
I'm a non-store seller, that uses all 50 free listings per month. I used
to get at least one offer for free additional listings per month, but
recently I haven't gotten any free listings promotions. I think the last
one I received was in February. Th...
