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Current known technical issues - updated as of 8/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay's Active listing count has been wrong for a week.

For years we have used Microsoft Access to keep track of our eBay active listings and reconcile everyday so that we don't have a problem with missing inventory. Last Friday (8/21/25) we noticed our count was off by a couple listings. On Sunday we wer...

I keep getting "Checking your browser" message before going to item

Nearly every time I click on an item from a search I get the following message before it shows the item page. "Checking your browser before you access Ebay". It gives a different reference number each time.This has been going on for over a month now ...

Email alerts

Email alerts and items I've listed have been coming in on my phone/laptop for the past hour and a half non-stop. Anyone else???

Ebay image search not showing relevant ressults

I deal in diecast cars, and just last week I encountered an unexpected hiccup—Ebay's image search stopped revealing any results connected to my products when I use a photo to search for the product on ebay! It's incredibly frustrating; I used to snap...

Your Connection Is Not Private - message when updating listings

Oh boy, this is a tad concerning. While updating listings individually I received the message "your connection is not private" as I was adding item specifics. Did not see that message on any other site except for eBay today. Glitch? Another eBay Hack...

Resolved! Search down for anyone else? Chrome Browser

Trying to search for a hockey card - 1996 Select Certified #106 Jim Campbell - and it's spitting out this error. Have tried multiple times. Haven't tried clearing temporary files yet. I like to do that as a last resort even though it usually fixes pr...

I cant get call backs from ebay why

Cant get call backs ebay

Shopping Cart

I CAN'T REMOVE AN ITEM FROM MY SHOPPING CART... JUST SPINS AND TIMES OUT. ANY SUGGESTIONS?

"There was a problem adding or updating Promoted Listings. Update this listing to try again."

I've been getting this error message when I create new listings. It started happening 2 days ago. I haven't changed any settings and my workflow is the same as it has always been. It is happening on both of my accounts. This is my new account. My oth...

Typing Lag when responding to a case?

I had a missing shipment case opened today, got it resolved, but what is the issue with typing some places on eBay? When trying to respond to the buyers question it was a royal pain, i had to type one letter at a time and wait about ten seconds betwe...

Listing items always so laggy and slow

Ill start off by saying this is only an ebay problem specifically with listing items. When creating a listing the page lags pretty bad, specifically when i am entering in the title and/or uploading the photos. It happens without fail as though it is ...

Photo editing/kicks out of the listing

When I try to edit a photo I get kicked out of the listing and the photo does not edit.

Item location filter not working in camera category?

For some reason the site isn't giving me "North America" search results in the camera category. When I ask for North America, or US Only, it only gives me foreign listings. When I switch to DEFAULT, I get all of them, including US listings. (This is ...

"Checking your browser before you access eBay" hangs on Firefox/mac.

When I click on a listing I get a new window that says "Checking your browser before you access eBay. Your browser will redirect to your requested content shortly. Please wait..." It hangs on this window and NEVER shows me the item. I am running Fire...

Feedback Revision Requests are not getting sent to buyers or sellers please report to higher ups

I've spent all day trying to figure this out and see there are others asking why they can't find the email that usually gets sent when a buyer or seller opens up a "feedback revision request". I did this as well and I didn't get an email sent to me a...