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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Listing date formating error on search results pages - Chrome (US site only)

Listing date format going down vertically on the right hand side of the listing on search results pages under Chrome Version 138.0.7204.101 (Official Build) (64-bit), Windows 11, version 24H2. Resizing the page +/- doesn't affect the display error.De...

Multiple Listings From Photos Not Working With Trading Cards

I use the multiple listings from photos when uploading trading card listings on a daily basis. For the past three days, there appears to be issues with AI not detecting a title for the card, our using a generic Topps, Donruss, Score, etc Base Set and...

Photos not loading and editing on ebay site not saving when finished x 1 month

Hi there, just wondering if anyone is having this issue? I use the new listing tool, upload photos from my mobile and have been doing this for 6 months with no issues. For the last month I have had trouble with this. I get the link on my phone, take ...

Message to seller flagged as inappropriate or offensive.

Believe it or not it was caused by using the abbreviation for assembly. (Assy)Took out the abbreviation and spelled it out, fixed.FYI This is what comes back from googling the abbreviation. "Assy" is an abbreviation for "assembly", commonly used in e...

"Checking your browser before you access eBay" hangs on Firefox/mac.

When I click on a listing I get a new window that says "Checking your browser before you access eBay. Your browser will redirect to your requested content shortly. Please wait..." It hangs on this window and NEVER shows me the item. I am running Fire...

Last Nights Deposit?

We've moved this thread to the appropriate board, please click the link to find the new location.

Cannot create a new listing

Getting this persistent message:

I keep getting "Checking your browser" message before going to item

Nearly every time I click on an item from a search I get the following message before it shows the item page. "Checking your browser before you access Ebay". It gives a different reference number each time.This has been going on for over a month now ...

E Bay Running Slow

E Bay is running so slow it is impossible to use it. When are you going to fix it?

Ebay says I have 2 order to ship but only 1 order found

Since last Friday, I keep getting notified of orders to ship, but, it appears that I am missing an order or the last order shipped on Thursday didn't clear out? There is always one order left outstanding. All of my screens are correct except for the ...

Multi-User Account Access Not Working

Is anyone else currently having technical difficulties trying to set up Multi-User Account Access? I have Seller Hub enabled and 2FA. I went to Account, Permissions, Authorized User and set up the secondary user that way. He received the email no pro...

Resolved! Item description not showing on listings

Not just my items

Simplify your sign-in - How to turn off message?

I've seen this message for three days now and I click "Skip for now". It shows every time I login. How do I skip it forever? I don't want this. It will just make me click more than I already am. You already ask me to go through 5 prompts sometimes. W...

Active Listings Have Lost Color Codes i.e. Green = Bid, Red = No Bids

So when I go to look at my auctions the price section is no longer showing color (Red, Green) indicating no bid or bid. It is all just black text. Is it just me?

Resolved! Problem with tracking numbers on newly purchases USPS labels

There are multiple report of seller purchased USPS labels with a re-used tracking number that is recently delivered or in transit already. https://community.ebay.com/t5/Ask-a-Mentor/USPS-shipping-labels-bought-for-shipping-are-already-used/m-p/351397...