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Current known technical issues - updated as of 8/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

More glitches - Unable to promote listings - Error message

Just listed 53 new items and getting an error message when I try to promote them. Cleared cache/cookies. Reopened Chrome browser - same error still. I don't use any other browsers."Please reload the window" does nothing doesn't make any difference.Wi...

Active listings page bug?

My active listings page just started displaying listings differently. Occurring on both desktop and app. I have listing sorted by watchers first, then eBay defaults to new listings after. Well, now new listings are not what is being displayed after w...

eBay Email Bug

emails every notification regardless of settings bieng all unticked. Fix.it.

Verification keeps failing, but I've already confirmed my identity multiple times

My payouts are on hold, and I'm being asked to verify my details again. I've already done this several times. What's going on, and how can I resolve this?

Error Blocking Listing Under $2,500 Limit

Hello,I am trying to list an item priced at $550 USD, but I keep receiving the following error message:“It appears you're listing an item valued at or above US$2500 with shipping to the US. According to our eBay Seller Listing Policy, this item can't...

Simplify your sign-in - How to turn off message?

I've seen this message for three days now and I click "Skip for now". It shows every time I login. How do I skip it forever? I don't want this. It will just make me click more than I already am. You already ask me to go through 5 prompts sometimes. W...

iPad Pro and iPad Air Ebay Live Screen small and will not display properly on app

Hi all! I have deleted, updated and cleared cache, when I join an ebay live show through the app it does not display the whole screen and if I try to pinch or make bigger it takes me to another show. It worked fine on Monday. I logged in Thursday aka...

Banned on Instagram for posting from eBay Tool

Why eBay provide a posting tool, knowing that it's not allowed on Instagram? A ban from Instagram for posting through an eBay account is highly likely due to violating Instagram's rules on third-party apps and automation. It is not a ban for simply l...

Sending a screenshot to ebay

How can I send eBay a screenshot??

Editing photos circle of death

After uploading photos, then using the edit tool to brighten, sharpen etc. the pics the 1st 3 roll right thru,as they should, however any more than 3 pics, you get the circle of death and fails to pull pic up or to be edited, if it does it takes fore...

Active listing screen now has only three ovals

I went to my active listing screen and saw this. Only three ovals. Just me?

System not allowing 'add tracking' on shipping page

Buyer has same ebay name, same real name, same address and system says 'tracking already used for another customer' even though the customer is the exact same. Any work arounds?

Cannot get in contact with eBay chat support

I've tried many avenues to contact ebay support for an issue via the chat. I do not like calling as I don't have a record of the call nor is it practical for me who primarily uses a desktop often. I also genuinely find better results if I chat with a...

APP not working as far as updating notifications

I am tired of getting notifications on my phone for items I have looked at. I am a seller, so I am ALWAYS looking at items. If I have not added it to my watch list, I do no want notifications about these items. When I see an ebay notification on my p...

Tech Glitch - Chrome Browser - Auction Bid Price Not Displayed

(I haven't been on here in a while, can someone please tag the eBay Blues so someone can get on this and fix it, it's really annoying and disrupting my workflow...) Google Chrome Browser ... I open an auction and it has (and shows) X number of bids b...