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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

USPS tracking not linking to ebay

I have brought packages to post office and have them scanned on time. I do have receipt showing the scan and they are not showing up in eBay. This is bringing my score down. This has been happening with all my packages since April 21st. Does anyone h...

Someone is viewing items on my account that i have not personally viewed myself

For the past 2 months when i check my recently viewed items there are items that are showing up that I have never personally viewed myself. I have been in contact with eBay at least 30 times to resolve this issue as I have also noticed that when I ch...

Add Payment Method for Refund Error

Trying to refund buyer, when I click choose payment method the pop up comes up then disappears, or I add payment and I click pay and it says error, add payment method. Tried contacting customer support but could not connect.

App issue

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Your payouts are currently on hold because your eBay account is restricted.

Your payouts are currently on hold because your eBay account is restricted. You'll start getting paid again when your account is reinstated.funds released as 60 days have passed from the date of restriction,already pass 60 days but why still NO payou...

"errorId": 225002 : The user must have an active store subscription

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Platform is starting to fall apart

#1 Revised one listing 3 xs and still will not release the bulk % amounts, keeps defaulting back to %ages.#2 Ghost messages...message count next to name shows false totals, shows 2 messages yet zero unread messages, messages disappear to not be found...

missing info in emails from ebay re item listed or item sold

recently format of item has been listed and item has been sold emails has changed.ebay is no longer including the ebay item number on these emails and no longer including quantity remaining on multiple quantity item sold emails.this is making bookkee...

Is ESE Down? If so for how long?

Getting this message when trying to print an ESE label: "Please be aware that eBay Send is experiencing issues at the moment. We apologize for any inconvenience and if affected, ask that you try again later."

Abuse

I get you offer the eBay Money Back Guarantee but how exactly do you know they did use it abusively?I ship a game and they then ship it back. It is a working disk until they told you and well they got to return it and make me a glorified library. The...

California Title 20 makes it against the law to sell incandescent bulbs to California - need button!

There is a $2300.00 fine if you sell an incandescent bulb to anyone in California, it is illegal to ship bulbs to a California address; in the listing, where I can choose not to ship to foreign countries, AK or HI, we need an additional button for Ca...

Unable to edit the listing

Getting this error message whenever trying to edit the listing Well, this is embarrassing.We're sorry, but the listing tool isn't working right now.Please try again later.Go to Seller Hub page

DNS Failure on postorder.ebay.com

Do other people experience an error when attempting to reach postorder.ebay.com? I receive the following error. I am unsure whether is it is the fault of eBay or my ISP.Service Unavailable - DNS failureThe server is temporarily unable to service your...

Tracking not being uploaded when using ebay bought label

I purchased a shipping label from ebay yesterday. I printed the label out, took it to the post office, and had it scanned in. The USPS system shows it in transit. The eBay tracking shows "tracking number provided, ship by Monday, May 5". I am not the...