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Current known technical issues - updated as of 04/22/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Commande signalée comme annulée par l’acheteur alors qu’elle a bien été expédiée

Bonjour, Un de mes acheteurs m’a contacté après avoir reçu un message d’eBay lui indiquant que sa commande avait été annulée, alors que : La commande a bien été préparée et expédiée dans les délais Aucun remboursement n’a été effectué Le statut reste...

The option to add an item to custom list has disappearred from the item listings

The dropdown that used to be available on the right side of the "Add to Watchlist" button has completely disappeared. Checked firefox and safari.The only way I can see to add an item to a custom list now is to add it my watchlist, and then from that ...

Roughly 1500 of my Feedback Left For Others has Disappeared

Roughly 1500+ of my Feedback Left For Others have Disappeared off of my Feedback Profile.I Contacted eBay and got Nowhere other than telling me it's Their Policy.My Page Currently Shows 1547 Feedback Received with 977 as a buyer and 565 as a seller (...

Not Receiving Any Email Notifications - Again

Happened few weeks ago, it's happening againNo Email Notifications being sent today for Payout, Sales, or Shipping Receipt

Make offer giving error

i go to make an offer and it gives me a message saying there experiencing a technical problem {3013}

Issue with the bank account

Hi , I tried to set up my bank information for payouts and I received all the time the same information,, we couldn't verify this bank account Please select a different payment method ,, I tried than to enter my debit card information eBay did not ac...

Custom postage not working

Any one else having issues listing with custom postage today

2nd time I did not get a sales notification email

ORDER #10-12990-99370Did not get my email for this sale. 2nd timethis has happened this week.I copy/paste buyer address from the emails.I am NEVER going to copy on eBay onestupid line at a time for my records!Why the heck do they do it like that?

Not able to upload files for appeal

I am trying to upload files for my appeal but I am getting the error message "We are unable to upload your file(s). Please try again." even though the file is less than the size limit (495kb) and the correct format (png). Please let me know if anyone...

Ongoing Issue with W9 Verification

I've had an issue for over a month now that has kept all of my funds on hold until the problem is resolved. I am unable to review and sign my W9, despite this being the issue that is keeping my funds on hold. I've called over a dozen times, sent my W...

Not being able to see that an item sold

My last two sales, the sold items are not showing as sold for several days. I looked at my “Orders” on Sunday, and nothing showed as sold. I was checking my bank account this morning and noticed a payment received from eBay. I checked at that time an...

Error : The seller hasn't specified shipping

Hi , My country is not excluded on sellers list. But i cant buy item

Resolved! My ebay Traffic & Impressions are not available since 2 days now.!

Hi All, My selling Dashboard, Impressions & Traffic details shows no data. It's been 2 days now.Even my previous data also gone. it shows nothing but sales.Is this some sort of an error.??

Swipe from right iOS not working for months

I haven’t been able to swipe from right on iOS to pull up filters in a few months. Please fix this or bring back the feature

Can't unsubscribe from eBay's internal "promo" messages?

I'm getting bombarded by eBay's nag advertisement messages. Not emails, only messages that appear under: My eBay \ Messages. There's no unscribe link in the messages, maybe because they're internal to eBay and not emails. I have everything unchecked ...