We are unable to add employee to help with drafts. When the employee clicks to accept it shows a page that says "It's not you Its'us" try again later. This has been going on for a month. We have contacted customer service numerous times to no avail. We have gone through all of the steps numerous times with numerous agents, turned on permissions ( on both ours and employee's account ), tried anything they suggest. It seems none of them have a clue as to what to do. They say they can't add an employee manually. We were told on 4 separate occasions a "ticket" was put in to have this fixed. We later find out that nothing was put in.
PLEASE help!!!!
