Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Shipping Options

Once I receive an offer on an active listing, am I able to re-calculate shipping?

Ebay calculated shipping comes out too high? Am I doing something wrong?

I've been selling heavier / larger things recently. I use PirateShip to buy / print shipping - for these larger things, I'm using / will use UPS Ground. In the past with smaller things, getting the postage through Ebay was about the same / a little l...

Resolved! Forwarding Expired

This is a new one for me. My customers package is being returned to me because their forwarding has expired. I am sure I will get an Item not received for this. Will I be protected since the customer never changed their address in eBay or will I have...

EBAY CUSTOMER DISSERVICE IS POSSIBLE THE MOST UNPROFESSIONAL ON THE PLANET!

THE TITLE SPEAKS FOR ITSELF.... VOLUMES! WHAT A NIGHTMARE!!!!

Insured Tracking USPS

I shipped an item Parcel Select and insured it for $600 , the shipping label doesn't say "Insured", it says "Signature Tracking", which make sense insofar as the buyer will need to sign for it. Or should have to sign for it. I did not purchase additi...

Yes, I know - One swallow does not a summer make.

But I shipped a package to Australia on Feb 4 and it shows as delivered Feb 18. FOURTEEN DAYS. Previously it was taking about 4 weeks. One can hope that things are improving so that this will be the new norm. And, NO I did not use USPS - I shipped th...

If I sold a postcard for 3 dollars plus $4.50 shipping should I definately pay for a shipping label

And not mail it with a stamp.

Orders made by mistake

let us chat

USPS losts too many packages, Anyone has experience on USPS insurance redeem, how it goes ?

USPS losts too many packages on us, especially to NY ... period in between 1/27/2022 - 2/3/2022We are planing to add insurance on our packages to NY, NC, NJ states.We paid and print our postage from our stamps.com account, once the package got lost, ...

Seller Sent item First Class Mail and lied about Weight - I had to pay for 2 lb item!!

I don't quite know where to put this but I just found this board. Please forgive if you see this on a different board. I justI had a very interesting thing happen to me today and not certain how to handle it. I purchased item #284638049973 and paid j...

WRONG SHIPPING ADDRESS

WRONG SHIPPING ADDRESS. WHAT IS YOUR PHONE NUMBER?

Parcel Select

Hi. I've been selling for a few years now and have been having the buyer pay for shipping usually 1st Class or Priority. Right now, about 98% of my listings are Retail Ground. I just started printing my labels and offering free shipping and I see tha...

Tracking number for package is not valid(UPS)

I had purchased this package from ebay on Feb 08, 2022 and it says the item was shipped Feb 10th and the estimated delivery day was this last Monday Feb 14. The problem is that I have yet to receive the package nor have I seen the tracking update. Al...

Ebay standard envolope

Ebay should open this to all. I sell small things that would meet the rules to send this way. So why has Ebay not opened this to all that meet the rules. This would be a way to offer customers a better way to shop, because it has tracking. Many selle...

Where is my package

I ordered this item on January 29th, eventually got a refund for it but not long after it says the item has shipped. I contacted the seller and the seller says the item has shipped. It’s almost a week now and I still haven’t received my package. I ha...