Shipping

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[Seller] Buyer can't sign for item, third delivery attempt w/ Fedex soon. What happens?

I sold and shipped an item to a buyer and they are away from home, which I did not know. The package is shipped with fedex 2day (express) and has a direct signature req. on it, so fedex tried to deliver it twice but got no response. It says on the tr...

What is your plan for shipping logistics during holiday season?

Last year was a nightmare so I want to hear some insight from other sellers on what to do for Q4. USPS was so delayed last year that Priority Mail shipments sometimes took 2-3 months to deliver. To avoid last year's nightmare, I've been planning to u...

Resolved! Wrong Delivery Address

Hi AllI am after some advice. Bit of a long shot.I have recently sent an item to a buyer, but I have mistakenly used the registered address instead of the Delivery address.The Buyer moved 4 years ago and didn't update there registered address.It's my...

Wrong date printed on shipping label.

With all the glitches going on today, here is another one. Just went to print an ebay shipping label. Choice was to ship on 11/10 or 11/12. Chose 11/12. Printed the label and the label says the shipping date is 11/11/2021. Refuse to cancel it and rep...

Resolved! Different Shipping Address

A seller made a purchase and wants me to ship it to a different address. In trying to edit the address information, a notice states that shipping to a different address will void my seller protections. Any insights, information, suggestions, etc. wil...

agent

I'm trying to stop a scam, but there are no agents to talk to.

eBay (FedEx) just charged me $35 additional shipping

So I accidentally bought some dishwasher detergent packs at a thrift store thinking they were for laundry. I sold them for 18.49 free shipping. The package weighed under 4 pounds and I shipped through FedEx with 5 pounds listed in the label, and it c...

eBay Ship your order seems to be down

I keep getting an error message. Sold items are also not appearing in the paid and waiting to be shipped section.

I can't print my sales

Can't see my sales or print someone else with this problem?

Can't ship anything - telling me 'unavailable'...

eBay shipping services are down - this is just great. How do we report this?

shipping services are down

cannot purchase labels

Snowglobe Shipping

Anyone have experience shipping a large, Disney snowglobe in the mail? Retains Styrofoam support and box. Shipped to Disney Store on a pallet, so it hasn't been dropped in Postal system before.

Unable to purchase signature confirmation

Hi, I tried to purchase signature confirmation for a package today. I was able to check the box but when I went to print the label, the signature confirmation block became unchecked and the fee was not included. I thought I might have made a mistake ...

Local pick up

Hello, the customer already paid but we want to change to local pick up. How can I do that?

Resolved! Media Mail dimensions

Do the same 12x12x12/1728 inches hold true for Media Mail too before it pops to dimensional weight? Or does Media Mail have different rules? I am reading the last of 16 books and just realized my box fits the first 15 but not the one on my bedside ta...