Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! No media mail option for DVDs?

I chose: "Movies & TV > DVDs & Blu-ray Discs" to sell a DVD collection, but no media mail option under the "Services" tab...What gives?

Incorrect Shipping Listed On App

I see back in 2016 there was issues with shipping misrepresented on App. Well welcome to 2022, I just had two sales come through as free shipping, which was incorrect. Invoiced seller and the shipping came through as correct on invoice. Upset buyer c...

Most requested Shipping option UPS or Fedex

Hi fellow Ebay Sellers, I would like to get your advice on which shipping option is the best/most requested from buyers, UPS or Fedex? I am considering to add one or both options to my listings but I wasn't sure which one is more dependable on gettin...

shipping

Why did they add the Russian Federation as a ship to location on all my post ? I ship to the US only.

Shipment indicated Delivered to Buyers address but buyer claims not received

I shipped package to buyer via USPS and tracking indicates delivered in buyer mailbox....however buyer reports not received. This is the second time this has happened to me. The first time I just refunded the money but this is now getting expensive t...

Ebay as an intermediary

I was shopping online for a vehicle for my son and found something that was about 1/2 hour away from us. I contacted the seller according to her specifications to an email since she didn't provide a phone number etc. I finally heard back from her and...

Resolved! Delivery stated in Australia.

Hi,recently i purchased something from a seller from usa. I am located in Australia and i written the Australia delivery address. However, the package shown delivered somewhere in CA, usa. Is that normal ? Will I get another tracking number or someth...

Resolved! How do sellers afford tracking for free?

I see tracking for orders totaling as little as $2.00. When i went to the post office and asked about tracking on single envelopes they said it was $4.00. How are these sellers paying for this and making any money on the sale on small orders? Is it s...

Resolved! shipping

I'm shipping a post card in a 6 in x 9 in bubble mailer that weighs 2 oz. Why is ebay charging me 3.42 for first class shipping. Guess I'll go to the P.O. and ship that way having them calculate shipping.

Resolved! Prepaid postage void out scam - eBay sends seller dings, buyer doorbell rings

So buyers and sellers, here's a new one for you most have probably never heard of. This is another fine example of the incompetence here at eBay, the failures of the eBay "system" and user tools, and the potentially useless assurances of eBay custome...

USPS is auto-correcting freight forwarder's address without my permission

The buyer uses a freight forwarder at Springfield Gardens NY 11413 and this address is shown both on Ebay and Paypal. Reading through various posts, it appears this address is OK to ship to. However, when I purchased and printed the postage label thi...

Resolved! How to your access the ADVANCED SHIPPING FLOW

Been searching and searching...From the print shipping page FAQ it saysHow can I change printer size? The shipping label set up for a standard letter/A4 printer. If you want to use a different size on the print out, please use the advanced shipping f...

Refunds after 90 days

Don't know if anyone can help me with this. I brought an item in May of last year. Seller told me that they couldn't ship because of Covid and that I could either request a refund or wait until they can ship. I told them that I would wait. In August,...

Resolved! USPS tracking shows "USPS Awaiting Item" after several days of being mailed out?

On 2/24, I sold an item and went to the post office during the afternoon to deposit it inside the building's mail slot. Used USPS first class shipping with the label printed off ebay. It's been 2 days since, but when checking the status of the tracki...

Resolved! shipping damage

A vendor shipped a ceramic humidor ($39.95 + $21.20 USPS shipping) and it arrived badly broken. No damage to the box and the packing was clearly inadequate -- loose material, no tight bubble pack at least double wrapped, which would be expected. The ...