Shipping

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Filling out the eBay UPS Damage Claim Form

I purchased a UPS Label through eBay. Box and item were damaged. First filed a claim direct with UPS with pictures and all. Claim issued and all I needed was to submit paperwork for payment. Discovered I'm not the shipper of record and don't have eBa...

Resolved! Shipped an item via FedEx with insurance. The customer sent me pics of damages

Hello I shipped an item via FedEx with insurance. The customer sent me pics of damages to one of the pieces in the box. Do I refer them to FedEx to claim insurance damages in shipping or do I have to make the claim? Thanks in advance

US buyer wants me to ship item to UK

A potential U.S. buyer wants to know whether I will ship an item to a friend in the U.K. I would have to edit my item to include international shipping through the Global Shipping Program, but even if I did that, is there a way to make that work? How...

Shipping label didn't print. Want to talk with someone.

I am very frustrated. I tried to print a shipping label and it charged me and it didn't print.

Shiiping wrong address

Hi By mistake wrong address for my recent purchases ( flag column and Jumber charger

Closed for the season?

How many of you who don't sell "gift" type items are thinking about closing down for the Holidays? I don't know about you but last December the USPS was a disaster that managed to cost me thousands in lost or delayed packages. I had to refund or repl...

Problem with international shipping/item returned to me

I sold an item to someone in Hungary and buyer selected ebay international standard delivery. Paid for label and shipped it to the ebay facility in Erlanger, KY. All seems well until the package arrived back on my doorstep today. Not as a return to s...

Shipping overdue

Stop putting on my sold listings that shipment is overdue when its only been 2 days and one of those days is a dumb ass federal holiday and thier isnt any packages being shipped.

I have ordered several things off of eBay I would like to talk to somebody about what I've ordered a

Resolved! Can you ship something that weighs 15.95 ounces First Class if the label just says 15.9?

Hi guys I have an item that weighs 15.95 ounces. The label defaults to 15.9 ounces when you enter in 16. I was just making sure I wouldn't run into any problems when shipping this. Thanks!

When using UPS pack and ship do I need to buy a label from them or can I buy one from EBay?

I’m looking at using ups to pack and ship something I have that’s delicate and kinda pricey. I just want them to do it in case there is an issue with damage and hopefully insurance claims won’t be an issue. I know I’ll have to buy their supplies and ...

[Seller] Buyer can't sign for item, third delivery attempt w/ Fedex soon. What happens?

I sold and shipped an item to a buyer and they are away from home, which I did not know. The package is shipped with fedex 2day (express) and has a direct signature req. on it, so fedex tried to deliver it twice but got no response. It says on the tr...

What is your plan for shipping logistics during holiday season?

Last year was a nightmare so I want to hear some insight from other sellers on what to do for Q4. USPS was so delayed last year that Priority Mail shipments sometimes took 2-3 months to deliver. To avoid last year's nightmare, I've been planning to u...

Resolved! Wrong Delivery Address

Hi AllI am after some advice. Bit of a long shot.I have recently sent an item to a buyer, but I have mistakenly used the registered address instead of the Delivery address.The Buyer moved 4 years ago and didn't update there registered address.It's my...

Wrong date printed on shipping label.

With all the glitches going on today, here is another one. Just went to print an ebay shipping label. Choice was to ship on 11/10 or 11/12. Chose 11/12. Printed the label and the label says the shipping date is 11/11/2021. Refuse to cancel it and rep...