Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Snowglobe Shipping

Anyone have experience shipping a large, Disney snowglobe in the mail? Retains Styrofoam support and box. Shipped to Disney Store on a pallet, so it hasn't been dropped in Postal system before.

Unable to purchase signature confirmation

Hi, I tried to purchase signature confirmation for a package today. I was able to check the box but when I went to print the label, the signature confirmation block became unchecked and the fee was not included. I thought I might have made a mistake ...

Local pick up

Hello, the customer already paid but we want to change to local pick up. How can I do that?

Resolved! Media Mail dimensions

Do the same 12x12x12/1728 inches hold true for Media Mail too before it pops to dimensional weight? Or does Media Mail have different rules? I am reading the last of 16 books and just realized my box fits the first 15 but not the one on my bedside ta...

User avatar by Rockstar
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  • 2 replies
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eBay Standard Envelope - Delivered yet stuck on "Label Created"

New seller and recently started shipping lower cost items with the eBay Standard Envelope (ESE). I am aware the tracking number is used by the internal USPS sorting and distribution machines, so its not a USPS First-Class Package code the the clerks ...

User avatar by Adventurer
  • 225 Views
  • 1 replies
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Buyer claims they did not receive their item despite tracking saying otherwise, What to do next?

Hello. I've recently sold an item worth over $750 and required signature confirmation through USPS. Additionally, I insured this item. The buyer is now claiming that they never received this item despite tracking saying it was SIGNED for at the speci...

VeRo 3 day account restriction

Ebay has suspended my account for 3 days because 4, yes 4 hp ink cartridges violated the European Unions import policy. I spoke with customer service (total joke) who refused to remove the restriction. I am a top seller, doing thousands of dollars of...

PROBLEM WITH USPS!!!!!!!!!!!!!!!!!!

I have just been shafted by eBay! They take my money each week and then I have a problem with a customer to get my money back and they deny my money!! This buyer bought 22 items from me, USPS did not scan the package, the buyer demanded a refund the ...

Voided Shipping Label and Refund

I am new to eBay and selling items. I purchased through buyer payout, two shipping labels and they were incorrect. I voided them within less than 24 hours. I have learned through the community chat that the return can take up to a month or longer. Wh...

User avatar by Explorer
  • 323 Views
  • 3 replies
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