Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! HUGE UPS SHIPPING CHARGE ERROR - OVER $ 1,000

I was just charged over $ 1,000 by UPS for a print that should have cost about $ 10. I mailed an identical sized print, and it was calculated correctly at about $ 10. Ebay filed a shipping dispute twice with UPS, and both times UPS claimed that they ...

Do I have to give a refund on an item not received case?

Hi!A buyer recently opened an item not received case. Do I need to give a refund? The items tracking says it was delivered and the buyer thinks the package was stolen.

Sellers: ship to ONLY the address on file, not one a Buyer messages to you.

I had a Buyer bidding on an auction, item was about $ 60. They messaged me advising that if they win they want the item shipped to a different address (and they included the address).I messaged back that I only ship tot he address on file, otherwise ...

item delivery issues — seller refuses to pay for postage

hi, i bought an 80 dollar figure from my seller. during delivery, usps had mistakenly forwarded the package, meaning they had to send it back to my seller. during the forwarding of the package, i contacted usps to tell them about the mistake. they sa...

seller hub--shipped/awaiting feedback

Just started a few days ago: From the overview page, under orders, I click on shipped and awaiting feedback. I leave feedback for all that are delivered, leaving the ones that are not yet delivered. Usually, once I leave FB, they are no longer on thi...

Shipping alternative

Does anyone use an alternate like Shippo versus ebay as their shipping vendor? (Currently I ship only domestically and primarily use USPS for items less than 5#. ) I am looking for ways to mitigate these upcoming usps increases. For the record, I tot...

Buyer asking me to write "for parts" on the box

Hello community, A recently sold a bunch of phone. They are all working, but some have broken screens etc. Everything is documented in the description of the items. One buyer made a purchase and asked me to write "for parts" on the box and wanted me ...

shipping label fees

I stumbled across a page (which I cannot find now) that shows I owe Ebay shipping label cost. I never use Ebay shipping. Where can I find my accrued shipping label fees?

eBay Shipping Label ERRORS - 2 days now....

I keep getting error messages when I go to print shipping labels for sold auctions for the last 48 hours: "Something went wrong and we were not able to generate the label." This is getting really, really OLD! I have to go to another shipping site and...

NEED TO VOID OR REPRINT SHIPPING LABEL - PURCHASED OVER 15 DAYS AGO

Hello, I just got an email from a buyer that they had not received their item after 10 days. I purchased the label on 3-21-22 and it was picked up by USPS. (I know it was picked up by our local postman because I was home when they came by and the pac...

Resolved! @sellers@eBay.com

Buyer let four days pass- I was trasparent ghat I was quite ill and had been at hospital and eBay let neg feedback be posted. Still waiting.

Buyer posted negative feed ack in less than 10 days

Buyer let four days pass- I was trasparent ghat I was quite ill and had been at hospital and eBay let neg feedback be posted. Still waiting.

Shipping by eBay

Hello,I purchased shipping from eBay and the item was not delivered to the Buyer. Now eBay refund the Buyer not only the cost of the item but the shipping costs too although it was eBay's fault.Please advise.

Resolved! Can't buy label for Ebay Standard Envelope

Help. I've been selling coins for about a month and always charge for a 2 oz standard envelope. Never had any problems. Now the page to purchase the label has the USPS 1st Class checked and won't let me change it to standard envelope even though stan...

Worldwide Shipping Mysteriously Changed to Russian Federation Only?

Suspiciously, since sometime after Russia invaded Ukraine, more than 30 of my Worldwide Shipping selections have been edited to shipping to the Russian Federation only. Has anyone else experienced this? Is this someone's idea of humor?