Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Link My Ups To My Account

I want to add my business Ups account to my eBay account, i know that eBay has great shipping prices but sometimes i can get a better price in my account, is there any way i can add it?Sometimes i buy it in my account and then add the tracking number...

shoes

hi, do u have my order number or shipping attraction number so I can exactly know where my order is ?

QR code

How do you retrieve the correct QR code once you have purchased a label?

Resolved! Does eBay automatically refund customers the shipping difference?

Sometimes when I make a sale from an older item I realize that the package can fit inside a padded flat rate envelope, so I package it and when go to print a label on eBay I will change the shipping method before printing the label, when I do this do...

Resolved! Sending a picture

The item I bought was broken in shipment. Seller wants a picture of the box. I sent pictures of the item broken still in its wrap in my original email. Said she needs this picture to get reimbursed but I’m unable to get the picture of the box to send...

Getting charged more than the buyer on Calculated shipping for FedEx. Anyone else?

Item shipping was listed with "calculated: cost varies by buyer location". Size and dimensions were included. Buyer paid $15. When I tried to print the label, my cost was $18. Called CS and was basically told they could do nothing. They could not exp...

Today not available as a shipping day

I am trying to ship my sales from late yesterday and this morning and today is not available as a shipping day, even though my items say then need to be shipped today. My post office is open as well. Am I allowed to date these Monday and ship them to...

eBay shipping blocking Friday's date from being used

Why is eBay shipping blocking the date for packages being mailed off on Friday? Our Post Office is going to be open until at least noon but the closest date I am able to get in eBay shipping is for Monday. Our carrier is even delivering mail on Frida...

Resolved! Insurance On Item As A Buyer

I have purchased items which the Seller has shipped (with tracking). However, if the item has 'Free Shipping', or not USPS Priority Mail, it is not insured. I have had several situations where tracking shows 'Delivered', but I didn't receive the pack...

Shipping if high valued item recommendations

USPS only insures up to $5000 unless registered mail. Any recommendations on how to ship an item that sold for $10,000 that protects me as the seller? Thank you in advance. It is a custom collector knife that sold. It does not appear EBay has registe...

HACKED EBAY ACCOUNT

12-26-2021 02:39 PMSomeone hacked my EBay and purchased over 400.00 in video game activation codes. The hacker immediately requested codes sent to the Ebay message system on hacked account. Some messages were sent requesting codes ASAP even before mo...

Bulk Shipping Bug Today - Wrong shipping date???

I did bulk shipping as I do every morning. This morning it set the shipping date on the label to the 27th (Monday) when it was supposed to be the 24th (Friday, today). I didn't notice it until I printed the SCAN form which stated the wrong date. And ...

eBay International Shipping

I'm confused with this eBay International Shipping I use to just print it thru USPS..Do you need to write any info on the package as the label doesn't have the buyers address on it just an eBay address..how are they gonna know where it's headed and t...

Info needed to send package to the UK from the USA

I normally only ship within the USA and to Canada. Sending a puzzle to a buyer in the UK. What information exactly do I need to successfully ship the puzzle? Do I write VAT PAID in British pounds on the outside of the box? So I need an invoice on the...

USPS Priority Mail: Commercial (Base) vs. Commercial-Plus

It has been awhile since I've sold on eBay and I'm getting back in the game and trying to re-familiarize myself with the USPS shipping tables. I am trying to update my eBay shipping tables and figure out what I will be paying. I am in eBay Managed Pa...